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Technical Support Representative- VA

Technical Support Representative- VA

IBM

1 - 3 years

2 - 4 Lacs

mumbai

Posted:1 week ago| Platform:

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Skills Required

antivirus vulnerability management siem tenable qualys cyber security owasp insightvm information security patch management vulnerability assessment nessus edr technical support firewall linux vapt penetration testing ethical hacking

Work Mode

Work from Office

Job Type

Full Time

Job Description

Strong understanding of vulnerability management processes — identification, validation, prioritization, and remediation tracking.

Hands-on experience with VA tools such as:

Qualys, Tenable Nessus, Rapid7 InsightVM, or similar.

Knowledge of endpoint and server security controls, including patch management and configuration baselines.

Familiarity with network and OS-level vulnerabilities across Windows, Linux, and application environments.

Understanding of CVSS scoring, CVE analysis, and threat context mapping.

Basic knowledge of firewall, antivirus, SIEM, and EDR/XDR tools (for correlation and validation).

Experience in generating and analyzing VA reports and coordinating with technical teams for closure.

Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise

Knowledge of vulnerability lifecycle management frameworks (e.g., NIST, ISO 27001).

Exposure to threat intelligence integration for risk-based prioritization.

Experience working in banking or regulated environments.

Preferred technical and professional experience Ready to work in 24*7 shiftGood communication

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Technical Support Representative- VA