Home
Jobs

Posted:4 days ago| Platform: Foundit logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Description

We are seeking a Technical Support Representative to join our team in India. This is an entry-level role suitable for freshers who are eager to start their career in technical support. You will be responsible for providing exceptional support to our customers, helping them resolve technical issues and ensuring a positive experience.

Responsibilities

  • Provide technical support to customers via phone, email, and chat.
  • Diagnose and troubleshoot hardware and software issues.
  • Assist customers in setting up and configuring products.
  • Document and track customer interactions and resolutions in the support database.
  • Collaborate with cross-functional teams to resolve complex issues.
  • Stay updated with product knowledge and technical advancements.

Skills and Qualifications

  • Excellent communication and interpersonal skills.
  • Min Graduate in BTech or BCA
  • Basic knowledge of computer hardware and software troubleshooting.
  • Familiarity with operating systems (Windows, macOS, Linux) and networking concepts.
  • Strong problem-solving skills and attention to detail.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Customer-oriented mindset with a passion for helping others.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You