Job Title: Technical Support Engineer Experience: 1 Year or less Location: Remote (India) Schedule: US Time Zone (CST/EST/PST/MST/night shift in India) Summary: We are seeking a highly motivated and customer-focused Technical Support Engineer to join our team. In this role, you will provide technical assistance and support to the customers of our clients, ensuring their success and satisfaction with their products and services. The ideal candidate will possess a strong understanding of web technologies (HTML, CSS, and JavaScript), excellent communication skills in English, and the ability to work effectively in a fast-paced environment. This position requires working in the US Time Zone (CST/EST/PST/MST/night shift in India). Responsibilities: Provide timely and effective technical support to clients via phone, email, and chat. Troubleshoot and resolve software and technical issues, escalating complex problems to senior engineers as needed. Assist clients with the implementation, configuration, and use of our clients products. Document support interactions, solutions, and common issues to build a knowledge base. Collaborate with the development and product teams to identify and resolve recurring issues and improve product quality. Contribute to the development of support documentation, FAQs, and training materials. Maintain a high level of customer satisfaction through proactive communication and follow-up. Work independently and as part of a team in a remote environment. Adhere to service level agreements (SLAs) and support processes. Work in the US Time Zone (CST/EST/PST/MST/night shift in India) to provide real-time support to our US-based clients. Qualifications: Bachelor's degree in any stream. 1 year of experience in a technical support role, preferably supporting web-based applications or software products. Strong knowledge of HTML, CSS, and JavaScript. Familiarity with browser developer tools and debugging techniques. Excellent verbal and written communication skills in English, with the ability to explain technical concepts clearly and concisely to both technical and non-technical audiences. Strong problem-solving and analytical skills, with a passion for helping customers. Ability to work independently, prioritize tasks, and manage time effectively in a remote setting. Ability to work effectively in the US Time Zone (CST/EST/PST/MST/night shift in India). Experience with ticketing systems (e.g., Asana, Zendesk, Jira) is a plus. Experience with any of the following is a plus: RESTful APIs Database concepts (SQL) Cloud platforms (e.g., AWS, Azure) If interested then share your updated CV on agarwal.saumya@thinksys.com

Job description Position: QA Engineer Working Days: 5 days Experience: 0.6 Months to 6 Years Location: Noida Sector-62 ( Work from office only) https://www.thinksys.com/ As discussed please share with me your passport size photo along with your linkedin profile link. Job Description- Manual Testing Position: Manual QA Location: Noida Sector-62 Requirements: • Experience in Manual, API and database testing. • Good understanding of Agile scrum Methodology. • Excellent verbal & written communication skills. • Good understanding of Software Development Life Cycle(SDLC) & Software Testing Life Cycle(STLC). • Expertise in writing Test Cases, Test Scenarios & Requirements traceability matrix • Good knowledge of using any test management tools like Quality Center/Jira/TestRail etc. • Good knowledge of using any requirements and bug tracking tools like Jira/Bugzilla/Asana/Zoho etc. • Good experience in Database Testing (Writing and executing SQL queries). • Good practical knowledge of API testing . • Ability to work as an individual contributor. • Experience in testing Mobile applications will be an added advantage.

Manual QA We are looking for a Full Stack Web Developer with 2-4 years experience as a web developer in thelatest of technologies. As a Full Stack Developer, you will be responsible for designing andimplementing web applications that deliver a seamless user experience. You will work on both thefront-end and back-end development, ensuring the entire application functions effectively. Apply Now Share Key Responsibilities Go to person of the Project lead for complex feature implementations. Understand requirements on its own and implement them. Create efficient, reusable, and scalable code for both front-end and back-end. Optimize applications for maximum performance and responsiveness. Troubleshoot and debug issues in a timely manner. Write and maintain technical documentation. Stay up to date with the latest industry trends and best practices in web Development. Participate in code reviews to maintain code quality and enhance team collaboration. Guide junior members in the team to help them improve their skills. Skills Required Good communication and client interfacing skills. Solid fundamentals in core JavaScript concepts while working on web projects for 4 -6 years. Proficient with Frameworks like Node.js/Nest.js, Angular/React/Vue.js/Next.js along with related technologies & frameworks like HTML, CSS, Bootstrap, Material UI. Good experience with Relational and/or NoSQL databases. Hands-on experience in building high-quality Web applications Good knowledge of at least one major cloud service provider (AWS, Azure, Google Cloud) Good knowledge of Docker, Docker Compose Basic Understanding of Kubernetes Good experience with Git and branching strategy (preferably GitFlow) Good architectural & design skills. Strong analytical, problem solving, debugging and troubleshooting skills Strong understanding of emerging technologies, standards, and best practices for development Software development experience with significant time spent working on Cloud technologies preferred Agile/Scrum methodology experience. Qualifications Bachelors degree in Computer Science, Engineering, or a related field. Work on impactful, industry-changing projects. Continuous learning and career growth opportunities.. Collaborative, innovative, and inclusive environment. Insurance - Group Medical Coverage, Employee Personal Accident, Maternity and Paternity Leaves. Performance Feedback Sessions. Competitive Compensation. Rewards and Recognition Program, Employee Referral Program, Fun Events. Benefits Offered Flexible Work Hours. Work on impactful, industry-changing projects. Continuous learning and career growth opportunities.. Collaborative, innovative, and inclusive environment. Insurance - Group Medical Coverage, Employee Personal Accident, Maternity and Paternity Leaves. Performance Feedback Sessions. Competitive Compensation. Rewards and Recognition Program, Employee Referral Program, Fun Events.

Network Support Engineer Experience - 1+ years experience Support type - Remote Must-Haves (Technical) Expertise & Hands on experience with the following: Creating new infrastructure from scratch Excellent working experience of LAN, WAN management and network devices Linux Server installation and drivers installations configuration Network troubleshooting in both windows, linux environments. Troubleshooting of WiFi Networks Solid understanding of networking concepts and protocols, including TCP/IP, DNS, DHCP, VLANs, and VPNs. Perform network diagnostics using tools such as Wireshark, tcpdump, and SNMP. Investigate security incidents and implement measures to mitigate risks. Participate in on-call rotation to provide support for network emergencies.Working experience to manage the complex network infrastructure. Strong analytical and problem-solving skills with the ability to quickly diagnose and resolve network issues. Cisco CCNA or equivalent certification is a plus. Non-Functional Requirements Performs regular audits of server security and websites exposed outside to the world. Documenting any processes which employees need to follow in order to successfully work within our computing system. Experience supporting technical teams (e.g., developers and/or IT teams) Strong attention to details of problems and ability to navigate complex issues in high pressure situations The ability to effectively collaborate with various internal teams Excellent critical thinking and problem solving skills. Ensures all the problems are resolving in a timely manner and following SLAs. Ability to prioritize a wide range of workloads with critical deadlines. Experience in a 24x7 environment. Good communication skills.

Job Title: Network Support Engineer Experience : 1-2 years experience Timing - Tue-Sat: 06:00 AM to 03:00 PM OR 3:00 PM to 12:00 AM IST Mode - Hybrid (Noida Sec 62) Job Description: Network Support Engineer Must-Haves (Technical) Expertise & Hands on experience with the following: Creating new infrastructure from scratch Excellent working experience of LAN, WAN management and network devices Linux Server installation and drivers installations configuration Network troubleshooting in both windows, linux environments. Troubleshooting of WiFi Networks Solid understanding of networking concepts and protocols, including TCP/IP, DNS, DHCP, VLANs, and VPNs. Perform network diagnostics using tools such as Wireshark, tcpdump, and SNMP. Investigate security incidents and implement measures to mitigate risks. Participate in on-call rotation to provide support for network emergencies. Working experience to manage the complex network infrastructure. Strong analytical and problem-solving skills with the ability to quickly diagnose and resolve network issues. Cisco CCNA or equivalent certification is a plus. Non-Functional Requirements Performs regular audits of server security and websites exposed outside to the world. Documenting any processes which employees need to follow in order to successfully work within our computing system. Experience supporting technical teams (e.g., developers and/or IT teams) Strong attention to details of problems and ability to navigate complex issues in high pressure situations The ability to effectively collaborate with various internal teams Excellent critical thinking and problem solving skills. Ensures all the problems are resolving in a timely manner and following SLAs. Ability to prioritize a wide range of workloads with critical deadlines. Experience in a 24x7 environment. Good communication skills. If Interested then please share your updated CV on agarwal.saumya@thinksys.com

Job Description: We are looking for an experienced Automation Test Engineer with 5+ years of experience in software testing and automation. The ideal candidate must have a strong background in test automation frameworks, specifically the Page Object Model using TypeScript or JavaScript along with Playwright or Cypress or Selenium with Java. Key Responsibilities: • Design, develop, and maintain automated test scripts using Playwright, Cypress , and Selenium . • Knowledge of any AI Automation tool (like TestSigma etc) will be an added advantage • Collaborate with cross-functional teams to understand requirements and create test plans. • Perform API automation testing to ensure the functionality and performance of backend services. • Execute automated tests and analyze results to identify defects and improve product quality. • Participate in code reviews and provide feedback to enhance test automation practices. • Continuously improve testing processes and methodologies to increase efficiency and effectiveness. • Document test cases, test results, and defects in a clear and concise manner. • Stay updated with industry trends and best practices in test automation. If interested then share your updated CV on agarwal.saumya@thinksys.com

We are looking for a Full Stack Web Developer with 2-4 years experience as a web developer in the latest of technologies. As a Full Stack Developer, you will be responsible for designing and implementing web applications that deliver a seamless user experience. You will work on both the front-end and back-end development, ensuring the entire application functions effectively. Qualifications: Education: Bachelor or Masters degree in computer science or equivalent field with good scores throughout their academics. Experience: 2-4 years of experience in Full Stack Web Developer Skills Required : Good communication and client interfacing skills. Solid fundamentals in core JavaScript concepts while working on web projects for 2+ years. Proficient with Frameworks like Node.js /Nest.js, Angular/ React /Vue.js/Next.js along with related technologies & frameworks like HTML, CSS, Bootstrap, Material UI. Good experience with Relational and/or NoSQL databases. Hands-on experience in building high-quality Web applications Good knowledge of at least one major cloud service provider (AWS, Azure, Google Cloud) Good knowledge of Docker, Docker Compose Basic Understanding of Kubernetes Good experience with Git and branching strategy (preferably GitFlow) Good architectural & design skills. Strong analytical, problem solving, debugging and troubleshooting skills Strong understanding of emerging technologies, standards, and best practices for development Software development experience with significant time spent working on Cloud technologies preferred Agile/Scrum methodology experience. Role & Responsibilities : Go to person of the Project lead for complex feature implementations. Understand requirements on its own and implement them. Create efficient, reusable, and scalable code for both front-end and back-end. Optimize applications for maximum performance and responsiveness. Troubleshoot and debug issues in a timely manner. Write and maintain technical documentation. Stay up to date with the latest industry trends and best practices in web Development. Participate in code reviews to maintain code quality and enhance team collaboration. Guide junior members in the team to help them improve their skills. If Interested share your updated CV on agarwal.saumya@thinksys.com

Job Description: Sr. Security Engineer - VAPT & Compliance Position: Sr. Security Engineer - VAPT & Compliance Working Days: 5 days (Rotational Shifts)Experience : 6+ yearsLocation: Noida Sector-62 ( Work from office) Role Overview : We are seeking a skilled and driven Sr. Security Engineer with a strong background in penetration testing (web, mobile, and network) and an understanding of security compliance standards such as SOC 2, ISO 27001, and GDPR. The ideal candidate will have hands-on experience identifying and exploiting vulnerabilities, preparing technical and compliance reports, and guiding clients or internal teams on remediation and governance. Key Responsibilities : • Conduct penetration testing of web applications, mobile apps (iOS/Android), and internal/external networks. • Perform vulnerability assessments and risk evaluations across client environments. • Create detailed technical and executive reports with prioritized remediation strategies. • Assist in SOC 2 readiness assessments, ISO 27001 implementation, and GDPR compliance checks. • Collaborate with cross-functional teams for remedial activities to improve the security posture. • Stay updated with the latest exploits, tools, and compliance updates. Required Qualifications : • 6+ years of experience in cybersecurity with a focus on penetration testing and compliance. • Proficiency in tools like Burp Suite, Nmap, Metasploit, Nessus, MobSF, and manual testing techniques. • Strong knowledge of OWASP Top 10, secure coding practices, network protocols, and common attack vectors. • Understanding of SOC 2, ISO 27001, GDPR, and associated implementation or audit processes. Certifications (Preferred) • CEH (Certified Ethical Hacker) • ISO/IEC 27001 Lead Auditor / Lead Implementer • Other relevant certs: e.g., CompTIA Security+, eWPT, eCPPT, GPEN Nice-to-Have Skills : • Familiarity with DevSecOps pipelines, source code reviews, or CI/CD security integration. • Client-facing consulting experience or report presentation skills. • Cyber Security vibe is a must. If interested then share your updated CV on agarwal.saumya@thinksys.com

Job Description: Sr. QA Automation Engineer Experience : 5-10 Location : Noida Immediate Joiners Job Description: We are looking for an experienced Automation Test Engineer with 5+ years of experience in software testing and automation. The ideal candidate must have a strong background in test automation frameworks, specifically the Page Object Model using TypeScript or JavaScript along with Playwright and Python. Key Responsibilities: • Design, develop, and maintain automated test scripts using Playwright . • Knowledge of any AI Automation tool (like TestSigma etc) will be an added advantage • Collaborate with cross-functional teams to understand requirements and create test plans. • Perform API automation testing to ensure the functionality and performance of backend services. • Execute automated tests and analyze results to identify defects and improve product quality. • Participate in code reviews and provide feedback to enhance test automation practices. • Continuously improve testing processes and methodologies to increase efficiency and effectiveness. • Document test cases, test results, and defects in a clear and concise manner. • Stay updated with industry trends and best practices in test automation. If Interested then share your updated CV on agarwal.saumya@thinksys.com