Posted:1 month ago|
Platform:
Remote
Full Time
Roles and Responsibilities Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information about products/services to customers through effective communication skills. Meet performance targets set by the company for call handling time, resolution rates, and quality standards. Collaborate with team members to achieve common goals and objectives. Maintain records of all interactions with customers using CRM software. Desired Candidate Profile Bachelor's degree in Any Specialization (BCA/B.Tech/B.E.). 0-1 year of experience in BPO customer service or related field (freshers welcome). Excellent written and oral communication skills in English language. Proficiency in Hindi speaking is an added advantage. Strong computer knowledge with basic typing speed ( 20 wpm) required. Perks & Benefits 6 Days Working Rotational Shifts for Male Candidates & Female Candidates Provident Fund Medical Benefits Over Time Incentives HR Akshay Teleperformance 9418377505
Teleperformance (TP)
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