0 - 1 years
0 Lacs
Posted:23 hours ago|
Platform:
Remote
Full Time
Job Description:- Connecting with the clients and resolving their queries on call, remote desk, etc. Resolve tickets generated by the clients for their technical requests and problems to maintain productivity. Helps in designing and implementing successful software implementation. Keep tracking the user tickets and resolutions. Coordinate with the Development team in case of any new feature is required. Skills Required:- Excellent problem-solving and troubleshooting skills. Excellent communication skills. Must have problem-solving and process-improving mindset. Have basic knowledge of programming skills. Must have excellent knowledge of Microsoft Office (Word, Excel, etc) Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Shift: Day shift Morning shift Work Days: Monday to Friday Experience: Technical support: 1 year (Required) Language: English (Required) Location: Lucknow, Uttar Pradesh (Required) Work Location: In person
Edunext Technologies Pvt. Ltd.
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