Job
Description
You have a job opportunity in Ahmedabad with a requirement of 4+ years of experience for 2 positions. As a suitable candidate, you should meet the following qualifications: **Role Overview:** You will be responsible for providing technical support for products in the Fintech domain. Your role will involve troubleshooting, monitoring, and maintaining servers, databases, and networks. Additionally, you will be required to communicate effectively with clients, create support documentation, and ensure the quality and timely delivery of solutions. **Key Responsibilities:** - Graduation with 3+ years of product technical support experience - Possess knowledge of MySQL/Oracle & Linux, with a preference for server administration certification in RHEL - Familiarity with Java/PHP/C would be advantageous - Experience in monitoring and troubleshooting tools - Proficiency in scripting and problem-solving skills - Participation in root cause analysis when necessary - Maintenance and updating of network diagrams and service provider information - Excellent written and verbal communication skills for technical and non-technical audiences - Understanding of backup and recovery software and methodologies - Additional experience in the Fintech domain is beneficial - Taking individual initiative and effective team leadership - Building client relationships and increasing customer satisfaction - Managing client interactions and identifying their needs effectively - Creating support documentation and participating in UAT testing - Ensuring solutions meet quality standards, delivery timelines, and expectations - Providing technical guidance and leadership to the team through design and code reviews **Qualifications Required:** - Graduation in B.SC. IT, BE, BCA, MR, MSC IT, or similar fields - Server administration certification in RHEL - Knowledge and hands-on experience in Linux, databases, and troubleshooting - Familiarity with Java/PHP/C and understanding of the Fintech domain - Excellent document and technical skills - Fluency in English and self-confidence - Ability to take direction from all levels and provide technical architecture guidance Please note that the information provided is based on the job description provided. You have a job opportunity in Ahmedabad with a requirement of 4+ years of experience for 2 positions. As a suitable candidate, you should meet the following qualifications: **Role Overview:** You will be responsible for providing technical support for products in the Fintech domain. Your role will involve troubleshooting, monitoring, and maintaining servers, databases, and networks. Additionally, you will be required to communicate effectively with clients, create support documentation, and ensure the quality and timely delivery of solutions. **Key Responsibilities:** - Graduation with 3+ years of product technical support experience - Possess knowledge of MySQL/Oracle & Linux, with a preference for server administration certification in RHEL - Familiarity with Java/PHP/C would be advantageous - Experience in monitoring and troubleshooting tools - Proficiency in scripting and problem-solving skills - Participation in root cause analysis when necessary - Maintenance and updating of network diagrams and service provider information - Excellent written and verbal communication skills for technical and non-technical audiences - Understanding of backup and recovery software and methodologies - Additional experience in the Fintech domain is beneficial - Taking individual initiative and effective team leadership - Building client relationships and increasing customer satisfaction - Managing client interactions and identifying their needs effectively - Creating support documentation and participating in UAT testing - Ensuring solutions meet quality standards, delivery timelines, and expectations - Providing technical guidance and leadership to the team through design and code reviews **Qualifications Required:** - Graduation in B.SC. IT, BE, BCA, MR, MSC IT, or similar fields - Server administration certification in RHEL - Knowledge and hands-on experience in Linux, databases, and troubleshooting - Familiarity with Java/PHP/C and understanding of the Fintech domain - Excellent document and technical skills - Fluency in English and self-confidence - Ability to take direction from all levels and provide technical architecture guidance Please note that the information provided is based on the job description provided.
