Technical Support Engineer -CCTV

Key Responsibilities Technical Support & Troubleshooting : Diagnose and resolve issues related to CCTV cameras, DVR/NVR systems, and associated software. Provide assistance to clients via phone, email, or remote access tools. pathsgroup.com Installation & Configuration : Set up and configure CCTV systems, including cameras and recording equipment, ensuring optimal coverage and functionality. expertia.ai System Maintenance : Conduct routine inspections and maintenance to ensure continuous operation of CCTV systems. Perform necessary repairs or upgrades as needed. expertia.ai Client Training & Documentation : Provide training to clients on system operation. Maintain detailed records of installations, maintenance activities, and technical issues. expertia.ai Collaboration : Work closely with sales and technical teams to identify and resolve system issues. Stay updated with the latest advancements in CCTV technology. expertia.ai Required Skills & Qualifications Technical Expertise : Proficiency in CCTV systems, including knowledge of cameras, recorders, and surveillance software. Familiarity with networking principles and IP camera systems. pathsgroup.comaceda.co.uk+2expertia.ai+2superworks.com+2 Problem-Solving Abilities : Strong analytical skills to diagnose and resolve technical issues efficiently. pathsgroup.com Communication Skills : Excellent verbal and written communication to effectively assist clients and document technical information. Educational Background : A degree or diploma in Electrical Engineering, Information Technology, or a related field is often preferred. expertia.ai Certifications : Certifications such as CompTIA Security+, CCNA, or vendor-specific credentials can be advantageous. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Shift: Day shift Work Location: In person