Technical Support Associate (Computer Networking)

You will be responsible for giving online demos and training of WiJungle appliance to channel partners and end customers. Additionally, you will troubleshoot and resolve customer queries over calls and emails. You will also manage the CRM and associated support applications. Key Responsibilities: - Giving online demos and training of WiJungle appliance - Troubleshooting and solving customer queries over call and mail - Managing the CRM and associated support applications Qualifications Required: - Communication Skills - Firewall knowledge - Proficiency in English language - Computer Networking skills - Experience with HotSpot appliances - Strong Logical Reasoning ability Please note that you can drop your CV at careers@httpcart.com with the Job Code: FTSA - Your Name.,