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Technical Support Associate (Computer Networking)

Technical Support Associate (Computer Networking)

WiJungle

2 - 6 years

0 Lacs

jaipur rajasthan

Posted:2 weeks ago| Platform: Shine logo

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Skills Required

communication skills firewall english language computer networking hotspot appliances strong logical reasoning

Work Mode

On-site

Job Type

Full Time

Job Description

As a Technical Support Associate in Computer Networking, your primary responsibilities will include giving online demos and training of WiJungle appliance to channel partners and end customers. You will be required to troubleshoot and solve queries of customers over calls and emails. Additionally, you will be responsible for managing the CRM and associated support applications. The key competencies for this role include strong communication skills, knowledge of Firewalls, proficiency in the English language, expertise in Computer Networking, familiarity with HotSpot appliances, and strong logical reasoning abilities.,

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Technical Support Associate (Computer Networking)