Technical Specialist

Job Description

Highly proficient in Datacom/Protocols testing, software troubleshooting, and automation with Python. Experienced in leading small teams, designing test scenarios, and ensuring product quality. Capable of handling customer trouble tickets and contributing to process improvements. You Have: Graduate or Postgraduate in Engineering stream with 8 plus years of experience in L2, L3 Datacom / Protocol testing (e.g., VLAN, xSTP, IGMP, ARP, 802.1x, QoS, DHCP, PPPoE, IPV6). Proficient in test automation using Python and manual testing practices. Hands-on experience with traffic generators like Spirent, IXIA, or PCTA. Skilled in analyzing, reproducing, and resolving complex system-level issues. It would be nice if you also had: Prior work experience in any of Fiber / EPON / GPON / IPDSLAM / FTTH product lines will be added advantage Automation with Python will be desirable along with good debugging skills. Provides working leadership and training to less experienced personnel. Analyses, designs and tests products / services / improvements / bug resolutions for integrated hardware / software systems as per customers' requirements. Repro and verify customer trouble tickets. Diagnoses complex problems / issues (hardware, software, combination) and provides RCA or recommend corrective actions. Plans technical requirements from customers needs. Independently works within broad guidelines and uses best practices and knowledge of internal or external business issues. Works with substantial discretion and uses specialist knowledge, analytical skills, judgment and broad conceptual and practical experience to solve complex problems and to contribute to process improvements. Applies and maintains quality standards. Participates in process and tools evolutions and improvements.