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3.0 - 6.0 years

5 - 8 Lacs

Chennai

Work from Office

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Highly proficient in Datacom/Protocols testing, software troubleshooting, and automation with Python. Experienced in leading small teams, designing test scenarios, and ensuring product quality. Capable of handling customer trouble tickets and contributing to process improvements. You Have: Graduate or Postgraduate in Engineering stream with 8 plus years of experience in L2, L3 Datacom / Protocol testing (e.g., VLAN, xSTP, IGMP, ARP, 802.1x, QoS, DHCP, PPPoE, IPV6). Proficient in test automation using Python and manual testing practices. Hands-on experience with traffic generators like Spirent, IXIA, or PCTA. Skilled in analyzing, reproducing, and resolving complex system-level issues. It would be nice if you also had: Prior work experience in any of Fiber / EPON / GPON / IPDSLAM / FTTH product lines will be added advantage Automation with Python will be desirable along with good debugging skills. Provides working leadership and training to less experienced personnel. Analyses, designs and tests products / services / improvements / bug resolutions for integrated hardware / software systems as per customers' requirements. Repro and verify customer trouble tickets. Diagnoses complex problems / issues (hardware, software, combination) and provides RCA or recommend corrective actions. Plans technical requirements from customers needs. Independently works within broad guidelines and uses best practices and knowledge of internal or external business issues. Works with substantial discretion and uses specialist knowledge, analytical skills, judgment and broad conceptual and practical experience to solve complex problems and to contribute to process improvements. Applies and maintains quality standards. Participates in process and tools evolutions and improvements.

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1.0 - 6.0 years

3 - 7 Lacs

Hyderabad

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-Hands on- WLAN IEEE802.11 a/b/g/n/ac/ax Test experience -knowledge on Layer 1, 2, 3, IEEE802.11 a/b/g/n/ac/ax -Knowledge on WPA2/WPA3, MU-MIMO, OFDMA, Beamforming, Roaming etc -Automation Scripts is mandatory Python / Perl / TCL

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5.0 - 10.0 years

11 - 14 Lacs

Chennai

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Hi All, Please find the Job Description and company profile below Please be available for a technical discussion today. Will confirm the timings shortly. Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the worlds top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes. Designation : Technical Support Engineer L3 Engineer Job Location : Chennai Experience : Minimum 5 year's experience is MUST Shift : Night shift General Summary: The candidate must be technical oriented person with comprehensive experience in network design, implementation and troubleshooting with networking equipment, including routers, security appliances, switches, and network storage and wireless products. The person will be providing 3rd tier escalation support to our call centers as well as working hands-on with various products to reproduce, test and validate product functionality. Principal Duties and Responsibilities: 1) Provide 3rd level escalations support for various routers, security appliances, switches, network storage devices and other networking devices. 2) Replicate customer reported issues to provide validation of defects to engineering. 3) Participate in product testing to assist in the new product release process. 4) Review/validate internal documents and knowledge articles for internal and public dissemination. 5) Analyze customer calls to identify product problems in the field and recommend call avoidance strategies. 6) Develop and conduct technical training to support staff and/or client partners. 7) Up to 10% travelling time to provide field support. Requirements: BS degree in a technical discipline or equivalent experience and a minimum of 5 years of experience in supporting network environments. In lieu of experience, Person must be familiar with Wireless Products at high level. 2) CCNA certified or equivalent experience in networking. 3) Must demonstrate understanding of network topologies, as well as network implementation and design. 4) Must have in-depth knowledge of networking technologies including wireless, firewalls, VPN, switches, and network storage technology. 5) Must have in-depth knowledge of network and routing protocols. 6) Must have experience with MS-Window/Linux networking applications. 7) Candidate must have excellent communication and presentation skills, both oral and written. 8) Must have excellent analytical, organizational, prioritization, and time management skills.

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2.0 - 7.0 years

7 - 11 Lacs

Bengaluru

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Mandatory Skills: Wi-Fi Standards (802.11)-Like a/b/g/n- 2GHz/5GHz Wi-Fi Standards differences- basic and supported rates WLAN protocols- DHCP, IPv4/IPv6, TCP vs UDP Security types 4 way hand-shake Good to have skills: WPA3-optional Should have basic knowledge on Wireshark, iperf, tcpdump, etc How a device connects to a router and get IP (Beacon-Probe-Assoc-4waykey-Auth-DHCP) Candidate is expected to have basic debugging skills around WiFi issues around connectivity and stability of signals etc. Further candidate shall be familiar with Wireshark and associated filters for log collection and debugging.

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4.0 - 9.0 years

10 - 20 Lacs

Bengaluru

Hybrid

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How You'll Help Us Connect the World The Sr Technical Support Engineer (TSE) will be responsible for providing first level of Technical Support for various technologies in Ruckus Wireless products to our Enterprise customers. Required Qualifications for Consideration: Be the first technical point of contact for the customer Should possess the ability to handle critical (P1) cases soon after the training in Ruckus Products Demonstrate the ability to work with Escalation team and/or engineering teams to manage raised cases Work closely with SE teams internally on larger networks and more sophisticated issues Identify customer problems/issues and assist customer to resolve issues while consistently providing great Customer Experience Identify and reproduce customer technical problems in a test/lab environment Work on day-day tickets, follow-up with clients, provide feedback and see problems through to resolution Ensure proper case documentation and closure Generate clear and concise documentation in the form of case notes, technical tips and white papers Contribute to the knowledge base by creating KB articles Advise and discuss with Staff or Principal Engineers on calls and emails that require assistance. Timely handoff (critical issue) of cases that require sophisticated technical investigation by the LTE Team Manage customer expectation and make sure customer is receiving the highest quality of service Document customer issues for future reference and build knowledge base of the solutions given to the customer Actively participate in trainings and improve product and process knowledge Strict alignment to Service Level Agreement important metrics Understand the SLAs and work/align style of working towards meeting them KRAs include: CSAT, Active Backlog, Aged Backlog, Time to Resolve and Time to Close, Critical issue %, KB Contribution You Will Excited Us If You Have: Minimum of 4 years of customer support experience in IP networks, WiFi or related environment. Data networking is required, Wireless networking experience is desired. Preferably worked as an engineer TAC Excellent written and oral communication ability, including formal presentation skills to customers, partners, Ruckus accounts and support teams Good understanding and applied knowledge of TCP/IP, L3 routing, L2 switching, Multicast, firewalls, QOS Good understanding and solving skills with wireless technologies 802.11x, WLAN authentication, encryption, EAP, PSK, Radius, AAA, DNS Good understanding of RF transmission and antenna behavior Technical expertise in fixing and resolving sophisticated Layer 2/3 and/or wireless issues in multi-vendor environments Experience providing support to advise customers, resellers, and field personnel in resolving company product related issues Experience working in a support lab environment for problem replication Experience documenting the sequence of events related to resolving customer technical issues Proficient with analyzing data traces from protocol analyzers such as Wireshark Hands on experience on protocol analyzers tools such as Wireshark, Ethereal, Ruckus Wireless Products, Ethernet switching, Routing and Data Centers, Wi-Fi solutions, Multi-tenant solutions, Hotspot services, IOT solutions. Bachelor or diploma in a computer related field or equivalent work experience Experience considered favorably: Experience with Wireless survey tools like Ekahau Solid Understanding of Salesforce and JIRA. Multiple language skills Experience working with Linux Experience working in (or with) a vendor Relevant industry accreditations/certifications: CWNA, CCNA, CCNP, JNCIA, JNCIS Communication/work style: Excellent communication/interpersonal skills to clearly and simply articulate ideas, frame problems and offer solutions Strong interpersonal skills with a focus on customer satisfaction A belief in ownership Ability to drive for results and meet tight deadlines while maintaining a high level of accuracy and attention to details Must maintain a professional attitude, demeanor and be highly motivated and self-directed Encourages and accepts feedback Work Schedule: Monday through Friday or ‘staggered work week’, i.e. Sunday through Thursday or Tuesday through Saturday and weekend or overnight hours as required.

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3.0 - 8.0 years

8 - 18 Lacs

Hyderabad, Chennai, Bengaluru

Hybrid

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Requirement Details: Experience: 3-9 Years Notice period : Immediate - 30 Days Location: Bangalore / Chennai / Hyderabad Mandatory Skills: Wi-Fi Standards (802.11)-Like a/b/g/n- 2GHz/5GHz Wi-Fi Standards differences- basic and supported rates WLAN protocols- DHCP, IPv4/IPv6, TCP vs UDP Security types 4 way hand-shake Good to have skills: WPA3-optional Should have basic knowledge on Wireshark, iperf, tcpdump, etc How a device connects to a router and get IP (Beacon-Probe-Assoc-4waykey-Auth-DHCP) Candidate is expected to have basic debugging skills around WiFi issues around connectivity and stability of signals etc. Further candidate shall be familiar with Wireshark and associated filters for log collection and debugging.

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12.0 - 18.0 years

25 - 40 Lacs

Bengaluru

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Principal Product Manager This role is for a lead product manager to head devices for Airtels broadband/homes business. This position will report to the head of devices as part of the Network vertical and will lead a small team of product managers working closely with business/marketing, operations , SCM teams and external ODM teams to define/develop Wi-Fi ONT and Access Points, 5G FWA and IoT CPE ( customer premise equipment ) devices for Airtel’s Homes business. In this role, you will Define product strategy, Uncover and understand Business/Customer needs and translate them into requirements. Define product specifications covering Software, Electrical and Mechanical elements - work with engineering team on detailed Software solutioning, Electrical/Mechanical BoM analysis and component selection as part of product specification Own/Drive overall project schedules and quality – program managing the product from concept to delivery will be one of the primary responsibilities for this position Understand, research, and follow technical trends in the industry and in general. Able to assess emerging products and companies to measure their potential value or threat to the company and its products, as well as make recommendations on which new technologies to invest in or leverage. Provide internal training on how to use the product. Define success criteria for testing and product acceptance, coordinate beat tests and field trials Facilitate the creation and maintenance of proper product documentation. Own the relationship with SoC vendors ( Mediatek, Realtek, Qualcomm) and ODMs Required Skills: 15+ experience with minimum experience of 8-10 years on telecom/networking products like Wifi routers, Access Points, FWA , IP routers etc. Shall be familiar with chipset/OEM/ODM partners in the industry Shall be well versed with complete product life cycle management with an ability to work well with cross functional teams A demonstrated ability to break down/translate high level business needs into detailed requirements , along with an ability make judgement calls on what is critical and what is desirable. Demonstrated ability to get into technical detailing /solutioning - Shall be familiar with technologies like GPON, Wi-Fi, 802.11, LTE, 5G NR, Easy Mesh. Hands on knowledge on TCP/IP, DHCP, PPP, NAT etc. A background of Wi-Fi/Networking stacks on Linux/RDK/OpenWRT is highly desirable Excellent communication skills – verbal and written Role & responsibilities Preferred candidate profile

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10.0 - 20.0 years

20 - 35 Lacs

Hyderabad

Remote

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Job Title: Senior Network Engineer Company: New Era Technology (www.neweratech.com) Employment Type: Full-Time | Permanent Location: Remote (India) Experience: 10+ years Industry: IT Services & Consulting Functional Area: IT Infrastructure / Network Administration Key Skills: Cisco Routers, Switches, Firewalls, Network Design, 802.1X, NAC, NDSS, Compliance, Troubleshooting, JIRA, Network Monitoring, CCNP About Us New Era Technology is a trusted technology solutions provider with global reach. As a partner to leading enterprises, we deliver cutting-edge IT infrastructure solutions. Were expanding our team and seeking a highly experienced Senior Network Engineer to support network compliance, design, implementation, and optimization initiatives. Position Overview We are looking for a proactive and skilled Senior Network Engineer to join our global networking team, supporting a leading enterprise client. This is a remote opportunity offering long-term career growth and the chance to work on critical network security, design, and performance initiatives. Key Responsibilities Compliance & Network Remediation Work closely with Client teams to resolve Farm Breaks and NDSS compliance issues. Review and update configurations in tools like NASH, Sevone, ServiceNow, Verum . Maintain accurate compliance documentation and reports. 802.1X & NAC Implementation Deploy 802.1X authentication across all regions. Implement Network Access Control (NAC) solutions and troubleshoot related issues. Create and maintain documentation and deployment playbooks. Network Design & Implementation Design and implement Cisco-based solutions – routers, switches, firewalls, wireless, VPNs. Plan and execute network upgrades, migrations, and expansions. Maintain network architecture diagrams and configuration standards. Maintenance & Troubleshooting Proactively monitor network health and resolve performance issues. Provide Tier 2/Tier 3 support and perform root cause analysis of network incidents. Update and maintain device configurations and firmware. Network Security & Optimization Configure and manage firewalls, IDS/IPS, VPNs , and other security tools. Conduct vulnerability scans and apply remediation measures. Optimize bandwidth using QoS and traffic analysis tools. Collaboration & Documentation Work with global IT teams to ensure seamless integration and security. Mentor junior engineers and contribute to knowledge sharing. Maintain comprehensive technical documentation. Qualifications & Skills Education Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience) Experience 10+ years of experience supporting large enterprise networks Hands-on expertise with Cisco network devices (routers, switches, firewalls) Experience with tools like SolarWinds, PRTG, Cisco DNA Center , etc. Familiarity with JIRA for ticket and work management Exposure to cloud networking (AWS, Azure, GCP) is a plus Certifications CCNA (Mandatory) CCNP (Preferred) CCIE (Nice to have) Technical Skills Proficient in TCP/IP, OSPF, BGP, EIGRP, VLANs Strong troubleshooting and problem-solving abilities Scripting knowledge (Python) is an added advantage What We Offer 100% Remote Work Flexibility Global exposure supporting Fortune 500 clients Collaborative and innovation-driven culture Competitive compensation and benefits Long-term career opportunities with a global technology leader Apply now and become part of a world-class network engineering team at New Era Technology , where your expertise will shape enterprise connectivity and compliance.

Posted 3 weeks ago

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