Work from Office
Full Time
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. We're looking for a Senior Java Backend Developer to: Contribute to technology solutions that will solve business problems and strengthen our position as digital leaders in financial services Proven track record in Java development (Java 11 or higher) Hands-on experience with cloud-native applications using microservices event driven architecture onMicrosoft Azure Cloud, Kubernettes Proficiency with frameworks and tools such as Spring Boot, Hibernate, JUnit, Maven Experience with Relational Database management system such as Postgres. Experience with modern web technologie Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance
Wipro
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