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Technical Lead - PowerBuilder

Technical Lead - PowerBuilder

Great Techno Tycoon

5 - 10 years

25 - 30 Lacs

indore madhya pradesh india

Posted:7 hours ago| Platform: Foundit logo

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Skills Required

technical problem solving product issue resolution customer support management process improvement documentation

Work Mode

On-site

Job Type

Full Time

Job Description

Educational Qualification:

Graduate or Technical Graduate

Experience:

5+ years of experience as a Tech Lead in PowerBuilder

Role Overview:

As a Tech Lead PowerBuilder, you will lead technical initiatives, resolve critical product issues, and ensure seamless support for customers. You will play a pivotal role in identifying, analyzing, and solving technical problems, providing feedback to product development, and contributing to both customer satisfaction and internal process improvements.

Key Responsibilities:

Independently identify, isolate, and resolve product problems or bugs.
Research and address technical issues, including mission-critical support requests.
Provide customer and support feedback to product development regarding product features and supportability.
Resolve escalated technical issues and manage customer concerns as needed.
Participate in group projects and propose solutions for internal process issues.
Document customer software problems and general problem resolution information.
Collaborate effectively with team members and other stakeholders to ensure project success.

Preferred Candidate Profile:

Minimum 5+ years of experience as a Tech Lead in PowerBuilder.
Strong problem-solving and analytical skills.
Ability to work independently and manage escalated technical issues.
Good communication and teamwork skills.
Experience in documenting technical problems and solutions clearly.

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Technical Lead - PowerBuilder