Technical Lead Microsoft Services
Job ID:
Tec-ETP-Ind-1203
Location:
India,Pune,Remote
Job Title
: Technical Lead Microsoft Services
Location
: Pune / Remote / Hybrid
Department
: Information Technology
Reports To
: IT Director
Employment Type
: Full-time
Job Summary:
We are seeking a proactive and highly skilled
Technical Lead Microsoft Cloud Services
to oversee and manage the administration of our Microsoft cloud ecosystem. This role involves leading technical efforts and a small team (if applicable), supporting core platforms such as Microsoft 365
, Entra ID (Azure Active Directory)
, , Intune
, SharePoint
, Teams
, . The ideal candidate will combine hands-on expertise with strategic oversight to ensure secure, efficient, and modern cloud operations.
Key Responsibilities:
Technical Leadership Oversight:
-
Lead end-to-end IT project lifecycle
, from initiation through deployment and support, using industry-standard project management methodologies.
- Collaborate closely with
business stakeholders
to gather requirements, manage expectations, and ensure alignment between technical solutions and business needs.
- With a focus on automation, AI integration, and collaboration platforms.
- Develop and maintain PowerShell scripts to automate administrative and operational tasks across Azure and Microsoft 365 environments.
- Manage cross-functional project teams, vendors, and third-party service providers to ensure successful project execution.
- Proactively identify risks, resolve issues, and escalate when necessary to keep projects on track.
- Develop and maintain comprehensive project documentation, including timelines, budgets, status reports, and technical specifications. Provide regular status updates to leadership.
- Promote and support a culture of
continuous improvement and learning
, actively contributing to knowledge-sharing sessions and mentoring junior team members.
- Ensure solutions adhere to security, compliance, and governance standards.
- Stay updated with the latest trends in cloud technologies, Microsoft certifications, and AI developments; actively pursue relevant certifications and training.
Endpoint Lifecycle Management
- Design and manage endpoint deployments using Microsoft Intune and Autopilot.
- Create and deploy Configuration Profiles, Compliance Policies, and Conditional Access policies.
- Collaborate with the Information Security team to ensure devices comply with security policies and regulatory requirements.
- Automate software updates and ensure patch compliance for all endpoints.
- Work closely with Service Desk, Network, Security, and HR teams to ensure efficient user onboarding/offboarding.
SharePoint Online Teams Administration
- Configure, manage, and support SharePoint Online sites, site collections, and permissions.
- Design and maintain intranet, department/team sites, document libraries, metadata, and search configurations.
- Implement governance and retention policies using Microsoft Purview Compliance tools.
- Manage site provisioning, security groups, external sharing, and site lifecycle.
- Administer Teams policies, lifecycle, naming conventions, and guest access.
- Integrate Teams with SharePoint, OneDrive, and third-party apps for enhanced collaboration.
- Manage Teams templates, app permissions, and compliance settings.
- Provide Tier 3 support for issues related to Teams, SharePoint, and OneDrive.
- Use Power Automate and PowerShell to automate workflows and administrative tasks.
Technical Proficiency:
- Expertise in Microsoft 365 administration Microsoft Intune, SharePoint Online, Teams and Entra ID
- Advanced PowerShell scripting capabilities and Power Platform (Power Automate, PowerApps) for automation and administration
- Expertise in Microsoft Intune, Windows Autopilot, Entra ID, and Conditional Access.
- Strong experience with Windows, MAC, Linux, M365, and Endpoint Security tools.
- Familiarity with Apple DEP, Android Enterprise, and mobile OS management.
Soft Skills:
- Excellent communication and presentation skills
- Outspoken and proactive in discussions and decision-making
- High degree of emotional intelligence, team collaboration, and stakeholder influence
- Eagerness to learn and apply emerging technologies
Preferred Experience Qualifications:
- 12+ years of experience in IT, with 5+ years in a project leadership or senior technical role
- Experience working in hybrid or cloud-first enterprise environments
- Exposure to AI-powe'red tools and frameworks within Azure ecosystem
- Bachelor s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- 7+ years of experience in endpoint management, SharePoint Teams administration.
- Strong hands-on experience with Microsoft Intune, Autopilot, Azure AD and Microsoft 365
- Knowledge of PowerShell scripting for automation and reporting.
- Familiarity with Conditional Access, Defender for Endpoint, BitLocker, Group Policy, and mobile device management (MDM/MAM).
- Experience with macOS, Linux and iOS/Android management via Intune is a plus.
Preferred Certifications:
- Microsoft Certified: Modern Desktop Administrator Associate (MD-102)
- Microsoft 365 Certified: Teams Administrator Associate
- Microsoft 365 Certified: SharePoint Associate (MS-600 or relevant retired equivalent
