TECHNICAL LEAD LEAD

L3 Storage Engineer [ NetApp ]
We're looking for a highly skilled and experienced L3 Storage Engineer to join our team The ideal candidate will be a technical leader, responsible for managing a team, handling complex storage challenges, and ensuring the reliability and performance of our storage infrastructure This role requires a blend of deep technical expertise, strong leadership skills, and the ability to operate in a fast-paced environment, Key Responsibilities Team Leadership & Technical Support: Lead, mentor, and provide technical guidance to L1 and L2 Storage Engineers, fostering their professional growth and ensuring the team's efficiency, Act as the primary point of contact for technical escalations, providing expert-level support for storage-related issues, Incident and Problem Management: Manage and resolve escalated storage incidents, conducting root cause analysis to prevent recurrence and minimize impact on business operations, Provide on-call assistance to ensure continuous support and swift resolution of critical issues outside of regular business hours, Project & Operations Management: Oversee storage migrations from End-of-Life (EOSL) devices to new storage arrays, ensuring data integrity, minimal downtime, and efficient transfer, Plan and execute storage array and SAN switch firmware upgrades, ensuring system stability, optimal performance, and enhanced security, Lead the planning and execution of Storage Disaster Recovery (DR) Tests, ensuring a smooth transition and operational readiness for the Storage Operations Team, Vendor Management & Proactive Maintenance: Conduct regular meetings with storage vendors to address potential product issues, discuss roadmaps, and ensure proactive problem resolution, Documentation & Reporting: Maintain detailed and accurate documentation of all storage configurations, procedures, and incidents, Prepare and present reports on storage performance, capacity, and incident trends to senior management,