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Technical Helpdesk Coordinator – Chat & Remote Access

0 years

0 Lacs

Mohali

Posted:2 weeks ago| Platform: GlassDoor logo

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Skills Required

chat troubleshooting antivirus service support

Work Mode

Remote

Job Type

Full Time

Job Description

Location: Mohali | Shift: Night Seeking a Technical Helpdesk Coordinator to provide expert troubleshooting via chat and remote access tools for US customers. Key Responsibilities: Guide users through fixes for routers, printers, antivirus issues. Remotely access systems to diagnose and repair issues. Offer premium service plans when necessary. Requirements: Good command of English (written + spoken). Familiarity with remote support tools (e.g., TeamViewer, AnyDesk). Job Types: Full-time, Permanent Pay: ₹20,890.01 - ₹45,679.63 per month Shift: Night shift Work Location: In person

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