Technical Executive (Mobile Service Centre Executive)

Role Overview: As a Technical Executive (Mobile Service Centre) at our Telecom industry company based in Indore, you will be responsible for resolving staff queries effectively via phone calls and Vchat. You will also actively respond to approvals and inquiries, manage daily reporting tasks, and oversee the maintenance of the technical equipment warehouse. Key Responsibilities: - Resolve staff queries effectively over phone calls and Vchat. - Actively respond to approvals and inquiries via Vchat. - Manage daily reporting tasks such as announcement reading and data management. - Oversee and maintain the technical equipment warehouse. Qualification Required: - B.Tech or ITI (Electronics) / Post Graduate Skills Required: - Results Driven - Technical Management - Presentation Skills - Performance Measurement of Team - Building Relationships - Negotiation Skills - Good Communication Skills Additional Details: If interested, please share your CV at Sushmita@conceptmanagement.in or call us on 8983613369. This is a full-time, permanent onsite job with a work schedule of 6 days a week. Please note that the company provides benefits like Provident Fund and a performance bonus. The required education is a Master's degree and a minimum of 3 years of experience in the Telecommunication field is necessary for this role. The work location is in person. Role Overview: As a Technical Executive (Mobile Service Centre) at our Telecom industry company based in Indore, you will be responsible for resolving staff queries effectively via phone calls and Vchat. You will also actively respond to approvals and inquiries, manage daily reporting tasks, and oversee the maintenance of the technical equipment warehouse. Key Responsibilities: - Resolve staff queries effectively over phone calls and Vchat. - Actively respond to approvals and inquiries via Vchat. - Manage daily reporting tasks such as announcement reading and data management. - Oversee and maintain the technical equipment warehouse. Qualification Required: - B.Tech or ITI (Electronics) / Post Graduate Skills Required: - Results Driven - Technical Management - Presentation Skills - Performance Measurement of Team - Building Relationships - Negotiation Skills - Good Communication Skills Additional Details: If interested, please share your CV at Sushmita@conceptmanagement.in or call us on 8983613369. This is a full-time, permanent onsite job with a work schedule of 6 days a week. Please note that the company provides benefits like Provident Fund and a performance bonus. The required education is a Master's degree and a minimum of 3 years of experience in the Telecommunication field is necessary for this role. The work location is in person.