Technical Content Writer

Technical Writer

• Creating clear and concise material, taking care of editing and proofreading tasks
• Updating and maintaining a library of technical terminology and documentation
• Revising or rewriting existing technical literature
• Manage content requirementsproduction and content needs across teams
• Gain a deep understanding of AuthX products and their applications to capture product information into simple, accurate, and concise documentation intended for a global audience.
• Researching and gathering technical information and studying target audiences
• Testing whether users understand newly developed material
• Collaborating with engineers, developers and other technical specialists to ensure that they understand the subject
• Maintain and update technical documentation repository as well as document content updates for products, apps, and related tools.
• Refine and polish in-house generated specs and generate accurate documentation for customer-facing formal deliveries.
• Ensure documentation is technically and mechanically accurate and consistent with regard to clarity, flow, organization, completeness, and readability.
• Define the voice, tone, and standards for our company as represented across documentation, tutorials, and knowledge base.
• Maintain the taxonomy, information architecture, and content mapping schemas used for structuring and filtering content in the knowledge base
• Provide ongoing qualitative and quantitative measurements of content scope, effectiveness, and usage, especially for user search metrics, Collaborate with Product and Engineering to monitor updates for changes and deprecations, ensuring all documentation is up to date for all end users.
• Staying up to date with the latest trends and developments in the industry

Requirements:

• Excellent written and verbal skills.
• Minimum 5 years of work experience in a similar profile.
• The ability to embrace ambiguity and exercise editorial judgment
• The ability to work independently in a dynamic environment
• Strong attention to detail and ability to write in explanatory and procedural styles for multiple audiences
• Expertise in prioritization, multi-tasking, and time-management
• Ability to rely on professional discretion to achieve goals
• Skilled in Process mapping, analysis and improvement, and documentation
• The ability to synthesize complex processes into simple and engaging language
• Experience in the customer solutions industry or in a role with a very strong customer focus
• Experience working in an organization with a global customer base

Benefits :

• Flexible Work Environment.
• Health and Life Insurance.
• Paid Vacation Leaves.
• Company sponsored Breakfast, lunch & Dinner
• Company sponsored Activities.
• Competitive Salaries.