Technical Content Writer

As a Technical Content Writer at ProMobi Technologies Pvt. Ltd., you will play a crucial role in the company's communication strategy by translating complex technical information into clear, concise, and user-friendly documentation. Your primary responsibility will be to create, edit, and maintain various types of technical content, including user manuals, online help guides, release notes, and product documentation. You will closely collaborate with subject matter experts, software developers, and product managers to gather information and ensure accuracy in documentation. This is a full-time on-site role based out of the office in Viman Nagar, Pune, India. Responsibilities: - Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content. - Write user-friendly content that meets the needs of the target audience, providing product insights in a simple language that sets the users up for success. - Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications. - Evaluate current content and develop innovative approaches for improvement. - Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements. - Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation. - Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage. - Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation. - Use screenshots, diagrams, animation, and charts that increase users" understanding. - Revise documents as new issues arise. Qualification Required: - Proven ability to handle multiple projects simultaneously, with an eye for prioritization. - Firm understanding of the systems development life cycle (SDLC). - Previous Software Development Experience Is Preferred. - Experience using XML tools to create documentation. - Proven ability to quickly learn and understand complex topics. - Previous experience writing documentation and procedural materials for multiple audiences. - Superior written and verbal communication skills, with a keen eye for detail. - Experience working with engineering teams to improve the user experience: design, UI, and help refine content and create visuals and diagrams for technical support content. - Degree: Bachelors/Masters in Computer Science, Engineering, or a relevant field. - Certification in technical communication from an accredited program. (Note: Any additional details of the company were not present in the provided job description),