Technical Content Writer

About Classic Technologies:

Classic Technologies is a leading IT product company dedicated to revolutionizing the garment manufacturing industry through innovative digital solutions. We develop and deliver cutting-edge software that streamlines production, enhances efficiency, and empowers garment manufacturers to embrace Industry 4.0. We are committed to providing intuitive, high-performance solutions and ensuring that our users have access to clear, concise, and accurate documentation.

Job Summary:

Technical Content Writer

Responsibilities:

Product Documentation:

•        Develop and maintain comprehensive documentation, including user manuals, API documentation, release notes, knowledge base articles, and tutorials.•        Translate complex technical jargon into clear, easy-to-understand language for developers, administrators, and end-users.•        Document software features, workflows, and configurations accurately.•        Explain system architecture, data models, APIs, and other technical components in a structured manner.

Collaboration & Research:

•        Work closely with product managers, and developers to gather product information and ensure documentation accuracy.•        Incorporate user feedback and analytics to improve documentation usability.•        Stay updated with product enhancements, software releases, and industry best practices.

Content Management & Quality Assurance:

•        Organize and manage documentation using content management systems (CMS).•        Review and edit content to ensure technical accuracy, clarity, and adherence to brand guidelines.•        Create and incorporate visual aids, such as diagrams and screenshots, to enhance comprehension.•        Maintain and update documentation with each software release or update.

Qualifications:

•        Bachelors degree in Technical Communication, Computer Science, Engineering, or a related field.•        Proven experience as a Technical Content Writer in an IT product company.•        Strong understanding of software development processes, APIs, and cloud-based technologies.•        Ability to quickly learn and explain complex technical concepts in an accessible way.•        Experience with API documentation tools (e.g., Swagger, Postman) and content management systems•        Familiarity with version control systems (e.g., Git).•        Excellent writing, editing, and proofreading skills with high attention to detail.•        Strong collaboration and communication skills.

Preferred Qualifications:

•        Experience with technologies Angular, Java and MSSQL•        Knowledge of the garment manufacturing industry or enterprise software solutions.•        Experience with video creation or editing for technical tutorials.•        Exposure to localization and internationalization of technical content.•        Understanding of Agile methodologies and working in sprint-based development environments.

Benefits:

•        Competitive salary and performance-based incentives.•        Health insurance and other company benefits.•        Professional development opportunities.•        Collaborative and innovative work environment.•        Flexible work arrangements, including remote options.