Technical consultant-Voice & Telephony

3 - 10 years

3 - 9 Lacs

Posted:2 months ago| Platform: Foundit logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Role Responsibilities:

  • Manage customer implementation and ensure successful CCaaS deployment
  • Perform network and IP telephony assessments to identify bottlenecks and areas for improvement
  • Troubleshoot voice quality issues by analyzing signaling and media streams
  • Collaborate with CPaaS vendors, carrier partners, and engineering teams to optimize voice connectivity

Key Deliverables:

  • Successful deployment and implementation of CCaaS solutions
  • Optimized voice quality through network diagnostics and troubleshooting
  • Developed best practice guidelines for network configurations and VoIP optimizations
  • Trained customers on voice quality monitoring tools and configurations

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