Technical Account Representative- OCI

Role Overview: You will be responsible for managing service delivery activities for customers" Oracle Cloud Infrastructure setup. This includes representing as a single point of contact between the customer and Oracle, managing the service delivery through a virtual team of resources from multiple XLOBs, establishing priorities, and service growth plans for customers aligned with Oracle's Cloud Strategy. Key Responsibilities: - Manage service delivery activities for customers" Oracle Cloud Infrastructure setup - Represent as a single point of contact between customer & Oracle - Manage the service delivery through virtual team of resources from multiple XLOBs - Establish priorities & service growth plans for customers aligned to Oracle's Cloud Strategy Qualification Required: - 12+ years of IT experience including Service Delivery Management experience - Track record in collaborating with large-scale global teams - University degree, with post graduate technical or management qualifications or other relevant experience - OCI Certified / ITIL Foundation Certification in IT Service Management Additional Details: Oracle is a world leader in cloud solutions, utilizing tomorrow's technology to address today's challenges. The company has a commitment to growing an inclusive workforce that promotes opportunities for all. Oracle offers competitive benefits, flexible medical, life insurance, and retirement options, and encourages employees to give back to their communities through volunteer programs. Oracle is dedicated to including people with disabilities at all stages of the employment process and provides accessibility assistance or accommodation for disabilities.,