11 Exacs Jobs

As a Technical Account Manager (TAM) at Oracle, you will play a crucial role in providing customers with guidance and support throughout the implementation lifecycle to ensure the successful and effective utilization of Oracle's products and related services. Your primary responsibility will be to maximize customer satisfaction, drive referenceability, and enhance revenue streams. You will act as a trusted advisor, building strong relationships with key customer contacts and understanding their industry and technical environment to tailor Oracle solutions accordingly. In this role, you will collaborate with Sales, Customer Service Managers, and customers to identify needs, propose solutions, and coordinate the delivery of support services. Your expertise in project management principles will be key as you manage contract costs, resources, scheduling, scope, and risk to ensure successful project delivery. Additionally, you will be involved in account planning, account reviews, and identifying new opportunities for business growth. The ideal candidate for this position will have 7-10 years of enterprise implementation experience, coupled with expertise in IT service management, project management, or account management. Possessing advanced educational degrees and relevant certifications such as ITIL, PMP, or Prince2 will be advantageous. Your ability to communicate effectively with senior executives, along with your demonstrated experience in managing large IT projects, will be critical for success in this role. As part of Oracle Customer Success Services (CSS), you will be part of a team that enables organizations to leverage their Oracle investments for cloud adoption with confidence. Your technical proficiency in Oracle Database and applications, coupled with knowledge of Oracle Cloud Infrastructure, will be essential. You will be responsible for managing service delivery activities for Oracle products deployed on Cloud and On-Premises, serving as the primary contact between customers and Oracle. Your responsibilities will include establishing service delivery plans, managing resources, conducting regular business reviews, implementing service improvement processes, and coordinating incident management efforts. Your strong organizational skills, attention to detail, and commitment to customer satisfaction will be key in ensuring the successful delivery of services and maintaining high service quality levels. This role offers the opportunity to work in a dynamic and global environment, where your contributions will be valued and rewarded. If you are looking to further your career in a challenging and rewarding role with a leading cloud solutions provider, this position as a Technical Account Manager at Oracle may be the perfect fit for you.,

JOB DESCRIPTION Technical Account Manager (TAM) Our Team Oracle Customer Success Services (CSS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies. Oracle Customer Success Services (CSS) has industry-leading expertise with the highest customer satisfaction to support customer business every step of the way. Part of our growth strategy, we are recruiting an experienced Technical Account Manager (TAM) with extensive service delivery / operations background with Oracle products. Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Experience in managing projects in Oracle Infrastructure (OCI, ExaData,ExaCC,ExaCS, PaaS/iAAS). Managing Exa* migration projects is a plus and most preferred. Strong technical project management experience; Understanding of the project lifecycle and Agile/scrum methodologies of project delivery Understanding of key activities for Change Adoption Understanding of how change drives benefits for Business, its customers, and other collaborators. Experience in Oracle Cloud or multi-cloud projects. Should have strong customer management skills. Knowledge & experience in Oracle Cloud Infrastructure and Oracle products. Excellent great teammate, willing to learn new technologies & problem-solving skills. Ability to multitask, maintain composure in high-stress/high-visibility situations, and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts. Strong organization skills, meticulous & communication skills. Strong familiarity with project management software tools, methodologies, and standard processes. Should have strong Situation Management abilities Identifies and shares the resource requirements of the project, with the Program Manager requesting the appropriate skill set and/or experience Defines high-level responsibilities and objectives for members of their project team and ensures the individuals are being used in accordance with their skills and resource request Acts as a role model to create and maintain a collaborative team environment that supports and encourages the professionalism and development of our teams University degree, with postgraduate technical or management qualifications or other relevant experience. Your Qualifications: The candidate should have 15+ years of experience in Experience in managing projects in Oracle Infrastructure (OCI, ExaData,ExaCC,ExaCS, PaaS/iAAS) and have a track record in delivering large-scale global infrastructure/database projects. High commitment to their customers is a must. Your Responsibilities Key tasks include, but are not limited to, the following: Plans effectively around delivery constraints and optimizes the plan to improve benefits and minimize risk. Ability to guide the team on Oracle infrastructure approach. Ability to understand and explain the architecture (Technical, Data, and business) to the key stakeholders. Proactively monitors project execution to effectively identify risks/issues/dependencies as they arise throughout the project lifecycle. Collaborates and builds positive team member relationships providing regular updates, and obtains on board from the project sponsor, Steering Committee, and other team members for all key project plans, commitments, and changes including requirements. Analyses management reports and derives insights from it to drive the right business decisions Manages Change Adoption to ensure the change lands well and sticks, contributing to benefits realization. Should have strong Situation Management abilities Experience Relevant experience on complex projects across countries or regions especially in oracle infrastructure. Solid project management experience. Understanding of the project lifecycle and Agile/scrum methodologies of project delivery Understanding of key activities for Change Adoption Organizational skills and ability to pick up work right away Understanding of banking and/or financial services industry and/or shared services organizations Delivering significant change and collaboration with team members across locations Ability to communicate effectively and influence team members at appropriate level Hard-working approach Problem-solving ability with consistency to deadlines and tight timelines Experience in project tracking (setting up a project plan, managing risk and issue logs, reporting, and governance) Experience in Change Adoption processes - Plan and implement change intervention to enable a smooth transition and embed changes and transition to business as usual, from requirements gathering, communications till training final user Experience with transformation changes Design & Initiation (D&I) are an advantage Diversity and Inclusion:Diversity and Inclusion: An Oracle career can span industries, roles, Countries, and cultures, allowing you to flourish in new roles and innovate while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. To nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, and interview process, and in potential roles. to perform crucial job functions. Thats why were committed to creating a workforce where all individuals can do their best work. Its when everyones voice is heard and valued that were inspired to go beyond whats been done before. Career Level - IC5 RESPONSIBILITIES Your Responsibilities Key tasks include, but are not limited to, the following: Plans effectively around delivery constraints and optimizes the plan to improve benefits and minimize risk. Proactively monitors project execution to effectively identify risks/issues/dependencies as they arise throughout the project lifecycle. Collaborates and builds positive team member relationships providing regular updates, and obtains on board from the project sponsor, Steering Committee, and other team members for all key project plans, commitments, and changes including requirements. Analyses management reports and derives insights from it to drive the right business decisions Manages Change Adoption to ensure the change lands well and sticks, contributing to benefits realization. Should have strong Situation Management abilities Experience Must have good communication. Must have solid project management experience; Must have managed complex projects. Must have experience in managing projects in Oracle Infrastructure (OCI, ExaData,ExaCC,ExaCS, PaaS/iAAS). Managing Exa* migration projects is a plus and most preferred. Must have the ability to guide the team on Oracle infrastructure approach. Must have the ability to understand and explain the architecture (Technical, Data, and business) to the key stakeholders. Good to have PMP certification. Must have understanding of the project lifecycle Good to have the understanding of key activities for Change Adoption Must have organizational skills and ability to pick up work right away Must have the ability to deliver significant change and collaboration with team members across locations Must have ability to communicate effectively and influence team members at appropriate level Must have hard-working approach Must have problem-solving ability with consistency to deadlines and tight timelines Must have experience in project tracking (setting up a project plan, managing risk and issue logs, reporting, and governance) Good to have experience in Change Adoption processes - Plan and implement change intervention to enable a smooth transition and embed changes and transition to business as usual, from requirements gathering, communications till training final user QUALIFICATIONS Career Level - IC5 ABOUT US As a world leader in cloud solutions, Oracle uses tomorrows technology to tackle todays challenges. Weve partnered with industry-leaders in almost every sectorand continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. Thats why were committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. Were committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [HIDDEN TEXT] or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

JOB DESCRIPTION Technical Account Manager (TAM) Our Team Oracle Customer Success Services (CSS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies. Oracle Customer Success Services (CSS) has industry-leading expertise with the highest customer satisfaction to support customer business every step of the way. Part of our growth strategy, we are recruiting an experienced Technical Account Manager (TAM) with extensive service delivery / operations background with Oracle products. Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Experience in managing projects in Oracle Infrastructure (OCI, ExaData,ExaCC,ExaCS, PaaS/iAAS). Managing Exa* migration projects is a plus and most preferred. Strong technical project management experience; Understanding of the project lifecycle and Agile/scrum methodologies of project delivery Understanding of key activities for Change Adoption Understanding of how change drives benefits for Business, its customers, and other collaborators. Experience in Oracle Cloud or multi-cloud projects. Should have strong customer management skills. Knowledge & experience in Oracle Cloud Infrastructure and Oracle products. Excellent great teammate, willing to learn new technologies & problem-solving skills. Ability to multitask, maintain composure in high-stress/high-visibility situations, and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts. Strong organization skills, meticulous & communication skills. Strong familiarity with project management software tools, methodologies, and standard processes. Should have strong Situation Management abilities Identifies and shares the resource requirements of the project, with the Program Manager requesting the appropriate skill set and/or experience Defines high-level responsibilities and objectives for members of their project team and ensures the individuals are being used in accordance with their skills and resource request Acts as a role model to create and maintain a collaborative team environment that supports and encourages the professionalism and development of our teams University degree, with postgraduate technical or management qualifications or other relevant experience. Your Qualifications: The candidate should have 15+ years of experience in Experience in managing projects in Oracle Infrastructure (OCI, ExaData,ExaCC,ExaCS, PaaS/iAAS) and have a track record in delivering large-scale global infrastructure/database projects. High commitment to their customers is a must. Your Responsibilities Key tasks include, but are not limited to, the following: Plans effectively around delivery constraints and optimizes the plan to improve benefits and minimize risk. Ability to guide the team on Oracle infrastructure approach. Ability to understand and explain the architecture (Technical, Data, and business) to the key stakeholders. Proactively monitors project execution to effectively identify risks/issues/dependencies as they arise throughout the project lifecycle. Collaborates and builds positive team member relationships providing regular updates, and obtains on board from the project sponsor, Steering Committee, and other team members for all key project plans, commitments, and changes including requirements. Analyses management reports and derives insights from it to drive the right business decisions Manages Change Adoption to ensure the change lands well and sticks, contributing to benefits realization. Should have strong Situation Management abilities Experience Relevant experience on complex projects across countries or regions especially in oracle infrastructure. Solid project management experience. Understanding of the project lifecycle and Agile/scrum methodologies of project delivery Understanding of key activities for Change Adoption Organizational skills and ability to pick up work right away Understanding of banking and/or financial services industry and/or shared services organizations Delivering significant change and collaboration with team members across locations Ability to communicate effectively and influence team members at appropriate level Hard-working approach Problem-solving ability with consistency to deadlines and tight timelines Experience in project tracking (setting up a project plan, managing risk and issue logs, reporting, and governance) Experience in Change Adoption processes - Plan and implement change intervention to enable a smooth transition and embed changes and transition to business as usual, from requirements gathering, communications till training final user Experience with transformation changes Design & Initiation (D&I) are an advantage Diversity and Inclusion:Diversity and Inclusion: An Oracle career can span industries, roles, Countries, and cultures, allowing you to flourish in new roles and innovate while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. To nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, and interview process, and in potential roles. to perform crucial job functions. Thats why were committed to creating a workforce where all individuals can do their best work. Its when everyones voice is heard and valued that were inspired to go beyond whats been done before. Career Level - IC5 RESPONSIBILITIES Your Responsibilities Key tasks include, but are not limited to, the following: Plans effectively around delivery constraints and optimizes the plan to improve benefits and minimize risk. Proactively monitors project execution to effectively identify risks/issues/dependencies as they arise throughout the project lifecycle. Collaborates and builds positive team member relationships providing regular updates, and obtains on board from the project sponsor, Steering Committee, and other team members for all key project plans, commitments, and changes including requirements. Analyses management reports and derives insights from it to drive the right business decisions Manages Change Adoption to ensure the change lands well and sticks, contributing to benefits realization. Should have strong Situation Management abilities Experience Must have good communication. Must have solid project management experience; Must have managed complex projects. Must have experience in managing projects in Oracle Infrastructure (OCI, ExaData,ExaCC,ExaCS, PaaS/iAAS). Managing Exa* migration projects is a plus and most preferred. Must have the ability to guide the team on Oracle infrastructure approach. Must have the ability to understand and explain the architecture (Technical, Data, and business) to the key stakeholders. Good to have PMP certification. Must have understanding of the project lifecycle Good to have the understanding of key activities for Change Adoption Must have organizational skills and ability to pick up work right away Must have the ability to deliver significant change and collaboration with team members across locations Must have ability to communicate effectively and influence team members at appropriate level Must have hard-working approach Must have problem-solving ability with consistency to deadlines and tight timelines Must have experience in project tracking (setting up a project plan, managing risk and issue logs, reporting, and governance) Good to have experience in Change Adoption processes - Plan and implement change intervention to enable a smooth transition and embed changes and transition to business as usual, from requirements gathering, communications till training final user QUALIFICATIONS Career Level - IC5 ABOUT US As a world leader in cloud solutions, Oracle uses tomorrows technology to tackle todays challenges. Weve partnered with industry-leaders in almost every sectorand continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. Thats why were committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. Were committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [HIDDEN TEXT] or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

As a member of the Customer Success Services (CSS) organization at Oracle, your primary focus will be delivering post-sales support and solutions to Oracle customers while advocating for customer needs. Your role involves managing and supporting customer environments in the Oracle Cloud Infrastructure (OCI), ensuring optimal performance, availability, and security. You will be responsible for resolving technical issues, performing system monitoring, and collaborating with internal teams to implement best practices. Additionally, you will engage with customers to understand their requirements, provide training, and deliver exceptional customer service. This position demands strong problem-solving skills, technical proficiency in OCI, and a commitment to enhancing customer satisfaction. Serving as the primary point of contact for customers, you will facilitate customer relationships with Support and provide advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As an individual contributor at Career Level IC4, your responsibilities will include: - Managing and supporting customer environments in OCI cloud. - Designing well-architected cloud deployment designs in OCI following best practices principles and guidelines. - Implementing automated configuration management and infrastructure provisioning. - Communicating with corporate customers through various channels regarding technical problems in Oracle Cloud products. - Managing customer escalations and ensuring timely delivery of high-quality resolutions with a focus on root cause analysis and prevention. - Developing and implementing proactive support strategies to reduce incidents, increase availability, and accelerate deployments. - Utilizing Oracle resources to advise and consult on the use of Oracle products to prevent future problems. - Educating customers and guiding them through the problem-solving process. - Following Oracle diagnostic methodology and procedures while handling and documenting technical issues in compliance with Support processes, policies, and SLAs. - Collaborating on cross-team and cross-product technical issues by working with resources from other groups. - Researching and staying updated on product features, new releases, functionalities, and related technologies to maintain product expertise. The ideal candidate for this role should possess: - 6+ years of relevant Cloud IAAS & PASS experience, preferably in OCI, and effective communication skills. - 6+ years of overall experience in any domain, preferably Database, system, or network administration. - Experience in Cloud Database Services such as OCI VMDB, EXACC, EXACS, ADB, ADW, MYSQL, and NOSQL DB. - Proven experience in implementing, monitoring, and maintaining Cloud solutions (AWS, AZURE, OCI). - Proficiency in Cloud Compute, IAM and IDCS, Networking, Storage, Security, Observability and Management, IaaC tools, and other relevant areas. - Ability to understand business requirements and map them to proposed solutions/enhancements. - Skills in driving performance issues and resolving complex architecture problems. - Knowledge of OIC management of Oracle integrations and exposure to multiple clouds like AWS, AZURE, GCP. - Relevant certifications such as OCI Architect Associate, OCI Architect/Operational Professional Certification, AWS Professional Architect, or Azure Cloud Architect. Oracle, a global leader in cloud solutions, leverages cutting-edge technology to address current challenges and partner with industry leaders across sectors. With a legacy of over 40 years, Oracle operates with integrity and commitment to innovation. We value diversity and inclusion in our workforce, fostering equal opportunities for all employees. At Oracle, we prioritize work-life balance, offer competitive benefits, flexible medical, life insurance, and retirement options, and encourage community engagement through volunteer programs. We are dedicated to inclusivity, ensuring that individuals with disabilities are included in all stages of the employment process. If you require accessibility assistance or accommodation due to a disability, please reach out to us at accommodation-request_mb@oracle.com or call +1 888 404 2494 in the United States.,

As a Technical Account Manager (TAM) at Oracle Customer Success Services (CSS), you will play a crucial role in enabling organizations to maximize their Oracle investments and transition into the cloud seamlessly. Your responsibilities will involve guiding customers through the entire implementation lifecycle, ensuring their success and optimal utilization of Oracle products and services. You will be a key advocate for customers, building strong relationships and providing expert advice to align solutions with their needs. Ideal candidates for this role should possess strong technical skills in Oracle Database and at least one Oracle Application such as Fusion Applications, EBS, PSFT, or JDE. Additionally, knowledge and experience in Exadata, ExaCS, and Oracle Cloud Infrastructure are essential. You should have a deep understanding of technical architecture, operating systems, and networks, along with excellent customer-facing abilities. The ability to handle high-stress situations, multitask effectively, and adapt to changing priorities in a dynamic business environment is crucial. A collaborative team player with a willingness to learn new technologies and excellent problem-solving skills will thrive in this role. To qualify for this position, you should have a minimum of 11 years of experience in Oracle products, including technical/functional expertise and project/program management experience. Demonstrated success in delivering large-scale global application or infrastructure/database projects is required. A strong commitment to customer satisfaction and the ability to build long-term relationships with key stakeholders are fundamental aspects of the role. As part of the Oracle CSS team, you will be based in either Bangalore, Hyderabad, or Delhi. Your role will involve working closely with Sales, Customer Service Managers, and customers to identify and deliver appropriate solutions. You will lead and mentor others, ensuring successful customer engagements and managing complex projects effectively. Project management certification such as ITIL, PMP, or Prince2 is desirable, along with expertise in industry or specific products. Oracle values diversity and inclusion, creating a culture that celebrates unique perspectives and insights. Employee benefits at Oracle are designed to promote parity, consistency, and affordability, including medical, life insurance, and retirement planning options. The company encourages employees to give back to their communities and fosters an environment where all individuals can excel and contribute their best work. In this role as a Technical Account Manager at Oracle CSS, you will have the opportunity to work on cutting-edge cloud solutions and contribute to the success of top companies across various industries. Oracle believes in empowering its workforce and providing global opportunities for career growth and work-life balance. If you have a passion for innovation and a commitment to inclusivity, Oracle offers a dynamic and rewarding environment to thrive in. ,

As a Technical Account Manager (TAM) at Oracle Customer Success Services (CSS), you will be part of a team that enables organizations to optimize their Oracle investments and transition into the cloud with increased value, choice, and confidence. Oracle CSS provides end-to-end managed cloud services for a wide range of business applications, middleware, database, and hardware technologies, offering industry-leading expertise and customer satisfaction. We are looking for an experienced TAM with a strong background in service delivery and operations related to Oracle products. The ideal candidate should possess good technical skills in Oracle Database and at least one of the Oracle Applications such as Fusion Applications, EBS, PSFT & JDE. Knowledge and experience in Exadata, ExaCS, and Oracle Cloud Infrastructure are also desired. Additionally, candidates should have a solid understanding of technical architecture, operating systems, and networks, coupled with excellent customer-facing skills. Your responsibilities as a TAM will include providing customers with guidance and support throughout the implementation life cycle to ensure optimal use of Oracle products and services. You will work towards maximizing customer satisfaction, referenceability, and revenue streams, acting as a trusted advisor to stakeholders. Building strong long-term relationships with key customer contacts, understanding their industry and technical environment, and translating it into Oracle solutions will be crucial aspects of your role. Collaboration with Sales, Customer Service Managers, and customers to identify needs and propose solutions, as well as coordinating the delivery of Support Services, will be part of your daily tasks. You will engage in account planning, account reviews, and project management activities, ensuring successful customer engagements and risk mitigation. Furthermore, you will be responsible for identifying new opportunities, contract renewals, and executing project management principles. The ideal candidate should have over 11 years of experience in Oracle products, including technical/functional expertise, project/program management experience, and a proven track record in delivering large-scale global application or infrastructure/database projects. Strong commitment to customer satisfaction is essential for this role. If you are a team player with excellent problem-solving, communication, and organizational skills, and possess relevant certifications such as OCI Certified, ITIL Foundation Certification in IT Service Management, or PMP, we encourage you to apply. This position is based in Bangalore, Hyderabad, or Delhi. At Oracle, we value diversity and inclusion as fundamental elements of our culture. Our commitment to creating an inclusive workforce that celebrates diverse insights and perspectives allows us to thrive in an ever-evolving industry. We believe in providing equal opportunities for all individuals, including those with disabilities, and offer reasonable accommodations throughout the recruitment process and in the workplace to ensure everyone can perform at their best. Join us at Oracle, where innovation begins with diversity and inclusion, and every voice is heard and valued to inspire groundbreaking achievements.,

As an ideal candidate for this role, you will be expected to possess the following attributes: - Demonstrated strong technical knowledge in Oracle Cloud Infrastructure and working experience in ExaCS. - Profound understanding of technical architecture landscape. - Possess excellent customer-facing skills to effectively engage with clients. - Ability to multitask, remain calm in high-stress and high-visibility situations, and adapt priorities to meet dynamic business needs. - Display a collaborative spirit as an excellent team player, eager to acquire knowledge in new technologies. - Strong organizational skills, attention to detail, and effective communication abilities. - Hold a university degree with post-graduate technical or management qualifications, or possess relevant experience. - Preferred certifications include OCI Certified and ITIL Foundation Certification in IT Service Management. Your qualifications should include: - A minimum of 12 years of experience in the IT field, with a focus on Service Delivery Management and a successful track record of collaborating with large-scale global teams. - Demonstrated high commitment to customer satisfaction. This position will be located in either Bangalore, NCR, or Mumbai.,

The ideal candidate for this position should possess the following attributes: - Good technical skills in Oracle Database with experience in Oracle Applications like Fusion Applications, EBS, PSFT, etc. - Knowledge and experience in Exadata, ExaCS, and Oracle Cloud Infrastructure. - Understanding of Artificial Intelligence and its applications. - Familiarity with technical architecture, operating systems, and networks. - Strong customer-facing skills. - Ability to multitask and maintain composure in high-stress situations. - Strong problem-solving skills and willingness to learn new technologies. - Detail-oriented, organized, and excellent communication skills. - University degree with postgraduate technical or management qualifications. - OCI Certified / ITIL Foundation Certification in IT Service Management / PMP / Azure Cloud Certification. The candidate should have a minimum of 15 years of experience in Oracle products, including Technical/Functional and Project/Program Management. The role will be based in Bangalore/Hyderabad. Responsibilities include: - Providing direction and mentoring to team members. - Demonstrating authority and understanding of customer's business strategies. - Managing Oracle Support relationship with designated large accounts. - Establishing professional relationships with key customer contacts. - Leading complex Account Planning and Account Reviews. - Executing Project and Contract Management. - Contributing to regional and global strategy execution. - Ensuring diversity and inclusion in the workforce. Oracle offers a competitive suite of Employee Benefits, including Medical, Life Insurance, Retirement Planning, and more. The company is committed to fostering a diverse and inclusive culture that values different perspectives and insights. Career Level: IC4 Responsibilities: - Governance - Account Management - Escalation Management - Business Value Generation - Lead Generation About Us: Oracle is a world leader in cloud solutions, using innovative technology to address current challenges. The company values inclusivity and empowers employees to contribute to innovation. Oracle provides global opportunities with a focus on work-life balance and competitive benefits. Employee engagement in volunteer programs is encouraged. Oracle is committed to including individuals with disabilities in all stages of the employment process. Accessibility assistance or accommodation requests can be made by emailing accommodation-request_mb@oracle.com or calling +1 888 404 2494 in the United States.,

Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Good technical knowledge in Oracle Cloud Infrastructure Knowledge & working experience in ExaCS Understanding of Technical architecture landscape Should have a strong customer facing skills Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate very dynamic business. Excellent team player, willing to learn new technologies Strong organization skills, detail oriented & communication skills. . University degree, with post graduate technical or management qualifications or other relevant experience. OCI Certified / ITIL Foundation Certification in IT Service Management Your Qualifications: The candidate should have 12+ years of IT experience which includes Service Delivery Management experience and have a track record in collaborating with large-scale global teams. High commitment with his/her customers is must. The role will be based out of Bangalore/NCR/Mumbai Your Responsibilities Key tasks include, but are not limited to, the following: SCOPE: Manage service delivery activities for customer's Oracle Cloud Infrastructure setup Represent as a single point of contact between customer & Oracle. Manage the service delivery through virtual team of resources from multiple XLOBs Establish priorities & Service growth plans for customers aligned to Oracle's Cloud Strategy. ACCOUNTABILITIES Customer handover from Service Desk & Customer Introduction Schedule & Deliver Service Kickoff with Customer & Internal Stakeholders Prepare the Joint Contact & Escalation Guide (JC&EG) Request for Cloud Delivery Architect (CDA) to be assigned for Discovery of customer environment in OCI CSS Problem Management Notification Customer Information Setup in Fusion CX (Internal tool) Digital Learning - My Learn Admin Account Setup RESPONSIBILITIES Prepare & deliver Monthly Service Reviews to customer Monthly Incident Analysis Reports - Trend Analysis & Status of Remediation Deliver Quarterly SVRs Act as Incident Communicator during Major Incidents Join/Co-host External War Room with Service Desk and customer Responsible for sharing RCA with customer & Remediation follow-up Responsible to track & Report Digital Learning Consumption in OCI Analyze OCI cost consumption data and report findings to customer Coordinate with XLOBs during any Major incidents to drive incident resolution Issue and Risk Management Escalation Management Technical Expertise: Cloud Infrastructure Knowledge: Proficient in Oracle Cloud Infrastructure. Experienced in ExaCS. Knowhow of OCI network architecture Tech Skills: MAA, Disaster Recovery, Security, Backups, Compliance, Capacity Planning Oracle Cloud Certification: Foundation, Associate Architect Soft Skills: Able to consider diverse perspectives Ability to articulate and translate customer needs into solutions. Demonstrates creativity and innovativeness. Stakeholder management: Strong ability to manage stakeholders effectively. Customer management: Strong ability to manage customer expectations Excellent communication abilities Ability to communicate with virtual XLOB team(s) Ability to lead and drive technical discussions related to Oracle Cloud Infrastructure Career Level - IC5

Dear Candidate, We are actively hiring for Oracle Exa DBA+OCI position open for PAN India location. Experience: 8+ Years Location: PAN India Responsibilities: Design implement and manage Exadata Cloud Service ExaCS database solutions. Develop and maintain database architecture strategies to support business goals. Lead the migration and integration of databases across multi cloud database environments including Oracle Cloud AWS Azure and Google Cloud. Ensure high availability scalability and performance of database systems. Collaborate with cross functional teams to define and implement database solutions that meet business requirements. Handson experience with migrating large database to Exadata ExaCS ExaCC platform. Experience with migrating database to ATPADW. Design Database consolidation and reduce OPEX spending. Provide technical leadership and mentorship to junior database architects and administrators. Conduct performance tuning capacity planning and security assessments. Stay updated with the latest advancements in database technologies and cloud offerings. Implement and manage Exadata X9 hardware including persistent memory PMem and RDMA algorithms to optimize performance and reduce latency. Deploy and manage Exadata X1110M98 hardware leveraging its scale out high performance database servers and intelligent storage servers. Extensive knowledge and troubleshooting experience in the following areas RAC RAT testing ASM Exadata Performance tuning Data Guard Physical and Logical DG Broker. Experience in database security TDE Audit Vault OKV etc. Experience in OS administration Linux Solaris virtualization storage ZFS ZDLRA. If interested, kindly share your resume with below details to Richa.Rane@alphacom.in Full Name: Pan Card No: DOB: Total Experience: Relevant Experience: Current/Last Company: Current CTC: Expected CTC: Notice Period: Current Location: Preferred Location: Reason for job change: Share your passport size photo: Regards, Richa Rane Talent Acquisition Richa.Rane@alphacom.in

Oracle Cloud Infrastructure Technical Account Manager (TAM) Our Team Oracle Customer Success Services (CSS) enable organizations to leverage their Oracle investments to extend into the cloud with greater value, choice, and confidence. Oracle delivers enterprise-grade, end-to-end managed cloud services across its broad portfolio of business applications, middleware, database, and hardware technologies. Oracle Customer Success Services has industry-leading expertise with the highest customer satisfaction to support customer business every step of the way. Part of our growth strategy, we are recruiting an experienced Technical Account Manager (TAM) with extensive service delivery / operations background with Oracle products. (OCI, ExaCS) Our Ideal Candidate: Our ideal candidate will typically be expected to demonstrate the following attributes: Good technical knowledge in Oracle Cloud Infrastructure Knowledge & working experience in ExaCS Understanding of Technical architecture landscape Should have a strong customer facing skills Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate very dynamic business. Excellent team player, willing to learn new technologies Strong organization skills, detail oriented & communication skills. . University degree, with post graduate technical or management qualifications or other relevant experience. OCI Certified / ITIL Foundation Certification in IT Service Management Your Qualifications: The candidate should have 12+ years of IT experience which includes Service Delivery Management experience and have a track record in collaborating with large-scale global teams. High commitment with his/her customers is must. The role will be based out of Bangalore/NCR/Mumbai Career Level - IC4 Your Responsibilities Key tasks include, but are not limited to, the following: SCOPE: Manage service delivery activities for customer's Oracle Cloud Infrastructure setup Represent as a single point of contact between customer & Oracle. Manage the service delivery through virtual team of resources from multiple XLOBs Establish priorities & Service growth plans for customers aligned to Oracle's Cloud Strategy. ACCOUNTABILITIES Customer handover from Service Desk & Customer Introduction Schedule & Deliver Service Kickoff with Customer & Internal Stakeholders Prepare the Joint Contact & Escalation Guide (JC&EG) Request for Cloud Delivery Architect (CDA) to be assigned for Discovery of customer environment in OCI CSS Problem Management Notification Customer Information Setup in Fusion CX (Internal tool) Digital Learning - My Learn Admin Account Setup RESPONSIBILITIES Prepare & deliver Monthly Service Reviews to customer Monthly Incident Analysis Reports - Trend Analysis & Status of Remediation Deliver Quarterly SVRs Act as Incident Communicator during Major Incidents Join/Co-host External War Room with Service Desk and customer Responsible for sharing RCA with customer & Remediation follow-up Responsible to track & Report Digital Learning Consumption in OCI Analyze OCI cost consumption data and report findings to customer Coordinate with XLOBs during any Major incidents to drive incident resolution Issue and Risk Management Escalation Management Technical Expertise: Cloud Infrastructure Knowledge: Proficient in Oracle Cloud Infrastructure. Experienced in ExaCS. Knowhow of OCI network architecture Tech Skills: MAA, Disaster Recovery, Security, Backups, Compliance, Capacity Planning Oracle Cloud Certification: Foundation, Associate Architect Soft Skills: Able to consider diverse perspectives Ability to articulate and translate customer needs into solutions. Demonstrates creativity and innovativeness. Stakeholder management: Strong ability to manage stakeholders effectively. Customer management: Strong ability to manage customer expectations Excellent communication abilities Ability to communicate with virtual XLOB team(s) Ability to lead and drive technical discussions related to Oracle Cloud Infrastructure Career Level - IC4