Technical Account Manager - Oracle SaaS product (ERP, SCM)

The ideal candidate for this position should possess the following attributes: - Good functional knowledge in Oracle SaaS products such as ERP and SCM. - Strong awareness of various AI features for Oracle Cloud Applications in SCM and ERP domains. - Understanding of Functional & Technical architecture landscape. - Demonstrated strong customer-facing skills. - Ability to multitask, maintain composure in high-stress/high-visibility situations, and adapt priorities to accommodate dynamic business needs. - Excellent team player with a willingness to learn new technologies. - Strong organization, detail-oriented, and communication skills. - University degree with post-graduate technical or management qualifications or relevant experience. - ITIL Foundation Certification in IT Service Management. - Experience with implementation and support of Oracle SaaS ERP and SCM Applications, including involvement in at least 2 full cycle projects. - Fusion ERP and SCM Certification is preferred. Qualifications: The candidate should have a minimum of 12 years of IT experience, including Service Delivery Management experience, and a proven track record of collaborating with large-scale global teams. A high commitment to customer satisfaction is essential. Location: The role will be based in Bangalore, NCR, or Mumbai.,