Tech Support Trainee

As a Tech Support at Uffizio, you will play a crucial role in providing top-tier support to customers who seek assistance with telematics solutions. Your primary objective will be to ensure customer satisfaction, address technical issues, and provide guidance on the utilization of our products. - Familiarity with telematics systems or fleet management solutions is advantageous. - Demonstrated proficiency in troubleshooting and problem-solving. - Excellent written and verbal communication skills. - Capacity to address customer complaints in a professional and effective manner. - Customer-centric mindset with a dedication to delivering exceptional service. - Ability to thrive in a fast-paced setting and manage multiple tasks concurrently. - Experience with CRM systems and ticketing tools is beneficial. - Willingness to work in rotational shifts. Uffizio is an equal opportunity employer that values diversity and is dedicated to fostering an inclusive workplace for all employees. If there are any additional details about the company in the job description, please provide them so I can include them in the final output.,