Tech Mahindra is Hiring for Freshers in customer support Role !!!!

JOB Description

Company Name :- Tech Mahindra

Tech Mahindra is Hiring for Premium Voice Process For Noida Location.

Work Location- Tech Mahindra Noida sector 62.

Job Role:- Customer Support Role in Premium Voice Process / Banking Process !!!

Qualification: -

Undergraduate and Graduate Both can Apply.

Role & responsibilities

• Resolving Customer query and solving techniques and providing clear and concise information. Answering questions about billing or services.
• Manage inbound customer calls with a focus on providing exceptional service and resolving inquiries.
• Listen actively to customer needs, concerns, and feedback, and respond appropriately.
• Accurately document customer interactions and update records in the CRM system.
• Collaborate with team members and other departments to resolve complex issues.

Required profile

• For Fresher 12 month of BPO or Voice experience.
• Demonstrated communication skills.
• Required Immediate Joiner Only.
• Work Form Office Only.
• The clarity in thought process (Able to articulate his/ her thought)
• Ability to handle tough situations with customers.
• Strong ability to multitask and take fast decisions independently.
• Willing to work in a 24*7 environment
• Rotational shifts/ Rotational Week Off
• 5 Days a week / 2 Rotational Week off.
• Customer Centric & Logical Thinking & Need to be Enough Spontaneous.
• Ensure Timely & Professional Responses to all Queries.
• Immediate Joiner Required only in Pune location.
• Work From office Only .
• Day Shifts For Female Associate

Salary Bar:- 1.90 To 2.72 LPA

Perks and Benefits

* Shift Allowance

* Immense Growth.

Interested candidates can share their updated cv on WhatsApp (7633954665)

or mail on nv00937538@techmahindra.com

Interested Candidates can come Directly on Given below location

Interview Location:-

B19, Tech Mahindra Building, B Block , Noida sector 62.(Opposite TO DME College) Nearest Metro station is Noida sector 62.

Mention Nikhil Vardhan on Top of Resume as reference.

Thanks and Regards

Nikhil Vardhan

HR Tech Mahindra

7633954665

Job Types: Full-time, Permanent, Fresher

Pay: Up to ₹272,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Education:

• Higher Secondary(12th Pass) (Required)

Experience:

• BPO: 1 year (Required)

Language:

• English (Required)

Location:

• Noida Sector 62, Noida, Uttar Pradesh (Required)

Work Location: In person

Speak with the employer
+91 7633954665