Tech Mahindra Hindi Voice Process

Position Overview

Join Tech Mahindra as a part of our dynamic Hindi Voice Process team in Ahmedabad! We are seeking enthusiastic individuals who are passionate about customer service and possess strong communication skills. This is an excellent opportunity for freshers and those with up to one year of experience to kickstart their careers in a vibrant and supportive environment. With a competitive annual salary of 2,50,000 and a rotating work schedule, this contractual position offers a unique chance to grow and develop your skills in a leading global company.

Key Responsibilities

• Engage with customers through voice interactions, providing exceptional service and support in Hindi.
• Utilize computer skills to manage customer inquiries and resolve issues efficiently.
• Document customer interactions accurately in Microsoft Word and Excel.
• Collaborate with team members to enhance customer satisfaction and improve service delivery.
• Stay updated on product knowledge and company policies to provide accurate information to customers.
• Participate in training sessions and workshops to enhance personal and professional development.

Qualifications

To be successful in this role, candidates should meet the following qualifications:

• Proficiency in Hindi and English, with excellent verbal communication skills.
• Basic computer skills, including familiarity with operating systems and Microsoft Office applications (Word and Excel).
• Strong customer service orientation with a desire to assist and resolve customer issues.
• Ability to work in a fast-paced environment and adapt to changing situations.
• Team player with good interpersonal skills and a positive attitude.
• No prior experience is required, making this an ideal opportunity for recent graduates or those looking to enter the workforce.

If you are ready to take the next step in your career and join a company that values innovation and excellence, apply now to become a part of the Tech Mahindra family in Ahmedabad. We look forward to welcoming you to our team!