We are looking for an EUC (End User Computing) Support Engineer with 2 to 5 years of experience to provide technical support and ensure seamless IT operations for end users. The ideal candidate should have hands-on experience with troubleshooting desktops, laptops, software, and user applications, along with strong knowledge of IT service management. Key Responsibilities: Provide L1/L2 support for end-user devices, including desktops, laptops, mobile devices, and peripherals. Install, configure, and troubleshoot Windows & macOS operating systems and applications. Manage Active Directory (AD), user accounts, and permissions . Troubleshoot Office 365, email, VPN, network connectivity, and printing issues . Support collaboration tools like MS Teams, Zoom, and Citrix . Deploy and maintain SCCM, Intune, and other endpoint management tools . Ensure compliance with IT security policies and provide end-user training. Document issues, solutions, and best practices in the IT service management system (e.g., ServiceNow, Jira, etc.) . Required Skills & Qualifications: 2 to 5 years of experience in an EUC support role. Strong knowledge of Windows 10/11, macOS, and M365 applications . Experience with Active Directory, Group Policies, and remote desktop tools . Understanding of ITIL processes and ticketing tools . Excellent problem-solving and communication skills . Certifications like ITIL, Microsoft, or CompTIA A+ are a plus. Role & responsibilities Preferred candidate profile Perks and benefits

Role & responsibilities Review links along with original content shall be provided by client Proofread/review the translated content (English) comparing it with the original (Hindi) content such that the meaning/essence remains the same. Do comparative Reading and Listening Ensure that contextual understanding remains the same Check for Grammar, spelling, and any other syntax errors Ensure Consistency/uniformity is maintained Quality of voiceover pronunciation etc. Ensure that over –all no meaning is lost in translation; no graphic is missed. Record all issues/suggestions/feedback and ensure the same are incorporated (in the form of excels, articulate links or PDFs Preferred candidate profile

Role & responsibilities Resource with greater than 3+ years' experience with expert-level skills in evaluating, planning, migrating, deploying, and managing Microsoft Products. Microsoft 365 tenant-level planning, implementation, and administration of enterprise environments. Functional expertise in Microsoft 365 applications and infrastructure and a working knowledge of networking, server administration, DNS, and PowerShell. Responsiblites Include Implement preventative measures at the platform level Performs installation, deployment, migration, incident mgmt, problem mgmt, change mgmt, and release mgt across multiple technologies relevant for the service Provide advice on technical direction to the M365 roadmap. Recommend and implement platform changes to improve supportability and increase operational efficiencies across the products and services. Provide technical oversight of all platform management and governance activities Identify and implement the appropriate platform tools, performs capacity management and upgrade activities Ensure data management policies and practices are adopted across all M365 platforms and products as appropriate. Liaise with Digital Security to understand and remediate Microsoft 365 Enterprise MS-100 certifications

Role & responsibilities At least 5 years experience in integration technology implementation and design Proven hands on experience in the Identity & Access Management (IAM) domain with knowledge of key elements of process in IAM (JML, access governance, SOD etc) Minimum of 1-2 years experience with IBM IBM Security Directory Integrator or Tivoli Directory Integrator as a integration developer or lead ideally with experience in orchestration integrations across IAM processes Experience and skill in one or more of MFT, EAI, ESB, API, Streaming technologies and tools Proven knowledge in the application of modern service delivery methods - Site Reliability Engineering to traditional ITIL, and understanding of product based delivery Prior experience of having worked in cloud based set up for building integrations using cloud native tools/products Deep understanding of the Interface development lifecycle, including design, security, design patterns for extensible and reliable code, automated unit and functional testing, CI/CD and telemetry Strong communications skills and a high EQ with the ability to operate across sophisticated business environments and customers up to senior executive level Demonstrated understanding of modern technologies like Cloud native, containers, serverless Willingness and ability to learn, to become skilled in at least one more cloud-native (AWS and Azure) integration solutions on top of your existing skills. Continual emerging technology monitoring and staying abreast of integration technologies and patterns Strong inclusive leadership and people management Accept a culture of continuous improvement. Desirable criteria Broader development experience in one or more object-oriented programming languages (e.g. Python, Go, Java, C/C++) Project Management experience delivering IT led projects! Broad experience supplying and collaborating to assist design, plan, implement, maintain, and document services and solutions.

Job Summary: The Information Management & M365 Subject Matter Expert will guide and deploy a new information management architecture within Microsoft 365 (M365) for the business. This role involves developing and implementing strategies for M365 retention and disposal. Key responsibilities: Review the proposed information architecture in M365, further define where needed, lead and deliver the new proposed information architecture in collaboration with IT. Advise and develop an initial approach for implementing retention and disposal in M365, with implementation at a later stage. Focus areas for the M365 retention and disposal work: Advise on creating and configuring retention labels and determining appropriate scopes for retention policies, also including advice on setting up event-based retention to trigger retention periods based on specific events, such as contract expirations or employee departures. Provide guidance on configuring retention settings to manage content lifecycle effectively and avoid over-retention. Recommend an approach for a pilot program and feedback mechanism to refine retention and disposal settings before full implementation. Advise on initial retention and disposal settings to ensure they comply with relevant regulations and internal company policies. Provide guidance on security measures related to retention and disposal, such as interaction with Microsoft Information Protection, during the retention period and advising on secure disposal methods. Provide advice on handling personal data, subject access requests, and records that need to be erased under GDPR. Ensure that M365 retention and disposal settings support GDPR compliance, including secure deletion of personal data Required experience: Extensive experience with Microsoft 365 and information management. In-depth knowledge of Microsoft Purview Records Management. Strong knowledge of M365 tools and features (e.g., SharePoint, OneDrive, Teams). Excellent communication and leadership skills. Ability to work collaboratively with cross-functional teams. Knowledge of information management regulations and best practices. Desired experience: Certification in Microsoft 365 or related areas.

Title: Proofreader - (Hindi to English & English to Hindi) Location: Gurugram Pay Terms: Contract/6months- Possibility to extend Scope of work Support in reviewing/proofreading (Hindi to English & English to Hindi) translated content. Review, check, and proofread the translated contents (both OST and VO) in context of teacher training digital modules Responsibilities: Review links along with original content shall be provided by client Proofread/review the translated content (English) comparing it with the original (Hindi) content such that the meaning/essence remains the same. Do comparative Reading and Listening Ensure that contextual understanding remains the same Check for Grammar, spelling, and any other syntax errors Ensure Consistency/uniformity is maintained Quality of voiceover – pronunciation etc. Ensure that over –all no meaning is lost in translation; no graphic is missed. Record all issues/suggestions/feedback and ensure the same are incorporated (in the form of excels, articulate links or PDFs) Qualification: Native fluency in Hindi and English, with exceptional reading and writing skills in both languages. Mastery of Manak Hindi spelling conventions. Experience working in the education sector, preferably at the school or teacher training level. Ability to accurately translate between Hindi and English while preserving the original meaning and nuances. Strong understanding of Hindi grammar and vocabulary, able to justify word choice and spelling decisions.

Role & responsibilities Job Title: IT Recruiter Team Lead Location: Chennai Employment Type: Full-Time Industry: IT Services / Staffing About the Role: We are looking for an experienced IT Recruiter Team Lead to manage and lead our recruitment team. The ideal candidate should have a proven track record in handling Domestic (India), EMEA, and APAC hiring and must be capable of driving the teams performance, mentoring recruiters, and taking full ownership of delivery and stakeholder management. Key Responsibilities: Lead, mentor, and manage a team of IT recruiters, ensuring delivery across Domestic, EMEA, and APAC regions. Handle end-to-end recruitment for mid to senior-level IT roles. Build sourcing strategies to meet regional hiring targets. Manage stakeholder communication and provide regular updates on hiring status. Conduct resume screening, technical assessments, and initial interviews. Track team performance and recruitment KPIs to ensure timely closures. Develop pipelines for recurring roles and future talent needs. Ensure adherence to recruitment SLAs and compliance guidelines. Required Skills & Experience: 6+ years of experience in IT recruitment, with regional exposure to Domestic, EMEA & APAC hiring. Proven experience leading a recruitment team. Strong knowledge of sourcing tools (LinkedIn, job portals, ATS, etc.). Excellent communication and people management skills. Ability to work in a fast-paced, target-driven environment. Strong stakeholder management and client handling abilities. Preferred Qualifications: Bachelors degree in HR, Business, or related field. Familiarity with global hiring compliance and visa requirements is a plus.

We are seeking a proactive and detail-oriented Service Delivery Manager / Coordinator to ensure smooth service delivery operations and exceptional client experiences. This role involves end-to-end service oversight, project coordination, client engagement, and continuous process improvement while aligning with organizational goals and service level commitments. Key Responsibilities Daily Operations & Coordination Oversee daily service delivery operations, assignments, and field team coordination Monitor SLAs, KPIs, and handle incident/problem resolution and escalations Serve as the clients primary point of contact, ensuring timely updates and resolution Drive closure of tickets and track performance metrics Conduct root cause analysis for recurring issues Project & Process Management Plan and track tasks proactively for service delivery and project milestones Ensure compliance with internal processes and client contracts Coordinate contract sign-offs, invoicing, and receivables with stakeholders Maintain up-to-date documentation and generate weekly reports Client & Stakeholder Engagement Attend regular client meetings to discuss performance and project updates Gather feedback via surveys and follow-ups to enhance satisfaction Ensure strong collaboration with internal teams, vendors, and customers Quality & Improvement Initiatives Conduct periodic reviews of SLAs, performance data, and service quality Identify improvement areas and propose process optimizations Monitor resource allocation and ensure maximum efficiency Contribute to long-term planning and continuous improvement projects Key Skills Required Service Delivery Management Project Coordination & Task Planning SLA / KPI Monitoring Client Relationship Management Incident & Escalation Management Resource Allocation & Scheduling Performance Reporting & Risk Analysis Process Compliance & Documentation Excellent Communication & Interpersonal Skills Strong Organizational & Multi-tasking Abilities Proficient in MS Office / Project Tools (e.g., Excel, Teams, ServiceNow, Zoho, etc.) Behavioral Competencies High ownership and accountability Integrity and attention to detail Collaborative and open-minded Client-focused with a problem-solving mindset Punctual, professional, and adaptable Education Bachelors degree in Engineering, Computer Science, Business, or related field (preferred) Certifications like ITIL, PMP, or Six Sigma are a plus Why Join Us? Be part of a purpose-driven team dedicated to excellence, client satisfaction, and long-term partnerships. Work in a collaborative environment that values ownership, innovation, and continuous learning.

Teceze is a leading IT consulting and business process services company headquartered in the UK, with a presence in over 15 countries. With a dedicated workforce of 1500+ employees serving clients across 75+ cities, we are recognized for our comprehensive service portfolio and commitment to sustainability. We are currently hiring for a US IT Recruiter to specialize in talent acquisition across the US region , contributing to our expanding global operations. Roles and Responsibilities: Develop and execute recruitment strategies to meet staffing needs within the US IT sector . Manage the end-to-end recruitment process for various IT roles, including contract, full-time, and C2C hiring. Source candidates using platforms like LinkedIn, Dice, Monster , and internal databases, as well as through vendor management and referrals. Conduct initial screenings and interviews to evaluate candidates qualifications, experience, and cultural fit. Negotiate salary packages, benefits, and other compensation details. Manage and understand various US tax terms such as W2, C2C, and 1099 . Handle visa sponsorship processes and ensure candidates comply with necessary visa regulations ( H1B, OPT, .... ). Collaborate closely with hiring managers and stakeholders to understand specific job requirements. Build and maintain a strong candidate pipeline through proactive sourcing and relationship management. Ensure compliance with US hiring regulations and company policies. Provide market insights and recommend hiring best practices to optimize recruitment processes.

Essential Duties & Responsibilities: Configure, install, and manage AV devices (Poly, Crestron, AMX, Cisco, Yealink, Logitech, MS Teams) Troubleshoot and maintain AV systems: projectors, mics, speakers, displays, etc. Perform daily system tests and preventative maintenance Provide AV support for meetings and events (onsite & remote) Coordinate with vendors for issue resolution Manage service tickets and user requests Setup/breakdown of meeting rooms Support video conferencing and Microsoft Teams sessions Deliver white-glove support for VIP meetings Skills & Abilities: Strong communication and customer service skills Ability to work independently and handle multiple tasks Proficiency with Windows and O365 Organized, detail-oriented, and adaptable Willingness to travel across London and South-East offices Expertise: 3+ years in corporate AV support Experience with Microsoft Teams & O365 integration Certifications (Poly, Crestron CTS, AMX, Cisco, Microsoft) desirable CCNA Video / Routing & Switching is a plus

Skills required : Strong experience in handling migration projects to Mysql (Preferably from oracle) Hands on experience with schema conversion ,data transfer , and testing Strong understanding MYSQL Databases , including architecture ,features and differences Experience with tools such as MYSQL workbench Migration Wizard , Oracle SQL developer Migration pack , or third party tools Attention to details and accuracy Familiarity with version control and change management during migration Skills in exporting /importing data, handling large datasets and ensuring data integrity Scripting and programming : Knowledge of scripting languages (eg ,Bash,perl,python) for automation and custom migration scripts Solid understanding of indexing ,query optimization and performance tuning in MYSQL Provide support for migration and handle the systems after migration Ensure data integrity ,security and compliance with organizational standards Responsible for monitoring critical functionalities Monitor and resolve performance issues proactively Write and review high quality , maintainable code adhering to best practices Certifications ; MySQL Certification such as MySQL Database Administrator or developer certifications ,certifications in cloud platforms (AWS,Azure) Oracle certified professional (OCP) or oracle certified ,Associate (OCA) Certification

We are seeking an experienced Senior Copilot Solutions Developer to join our team. The ideal candidate will have a minimum of 10 years of experience in SharePoint development, site creation, and administration, with a strong focus on developing solutions using Copilot Studio. The candidate should possess advanced skills in prompt engineering and have hands-on experience in creating bots and automations using Copilot Studio. Key Responsibilities: Develop, configure, and maintain SharePoint sites and applications. Utilize Copilot Studio to develop innovative solutions, including bots and automations. Apply prompt engineering techniques to optimize Copilot interactions and solutions. Collaborate closely with stakeholders to gather requirements and develop tailored solutions. Ensure effective communication and stakeholder management throughout the project lifecycle. Identify and implement the best use of SharePoint, Power Platform, and Copilot solutions. Follow SCRUM methodologies to ensure all change management processes are adhered to. Required Skills and Qualifications: Minimum 10 years of experience in SharePoint development, site creation, and administration. Strong knowledge of Power Applications creation. Proficiency in Copilot and Copilot Studio, with hands-on experience in creating bots and automations. Advanced skills in prompt engineering for optimizing Copilot solutions. Excellent communication and stakeholder management skills. Proven ability to work closely with stakeholders to understand requirements and develop solutions. Experience in identifying the appropriate use of SharePoint, Power Platform, and Copilot solutions. Solid understanding and experience with SCRUM methodologies and change management processes. Preferred Qualifications: Certification in SharePoint, Power Platform, or related technologies. Prior knowledge in creating solutions using Copilot Studio Experience in other Microsoft 365 services and tools. Strong problem-solving skills and attention to detail.

Skills required: Oracle SQL Queries Oracle Triggers ,Functions , Procedures ,Packages ,Views ,Jobs Understanding of Siebel CRM Workflows Understanding Business requirements and individually contributing to project Knowledge on ODI/OBIEE is an additional advantage Good communication skill to interact with users Proficient in performance tuning of SQL queries Individually develop and test new functionalities Job description Collaborate withy business analytics , project manager and stakeholders to understand requirements Ensure data integrity ,security and compliance with organizational standards Responsible for maintenance of PL/SQL Standard codes Responsible for monitoring critical functionalities Monitor and resolve performance issues proactively Write and review high quality ,maintainable code adhering to best practices

Skills Required- Hands on Experience in the following technical skills Good experience in front end technologies like Vue JS , Rest Api , Angular Very good hands on experience in Java 8 Hands on Experience with spring MVC frame work (API , Rest API) Hands on Experience with Javascript frameworks like Jquery Good experience with SQL Good Troubleshooting skills to troubleshoot the reported issue Good communication