Information Management & M365 Subject Matter Expert

Job Description

Job Summary: The Information Management & M365 Subject Matter Expert will guide and deploy a new information management architecture within Microsoft 365 (M365) for the business. This role involves developing and implementing strategies for M365 retention and disposal. Key responsibilities: Review the proposed information architecture in M365, further define where needed, lead and deliver the new proposed information architecture in collaboration with IT. Advise and develop an initial approach for implementing retention and disposal in M365, with implementation at a later stage. Focus areas for the M365 retention and disposal work: Advise on creating and configuring retention labels and determining appropriate scopes for retention policies, also including advice on setting up event-based retention to trigger retention periods based on specific events, such as contract expirations or employee departures. Provide guidance on configuring retention settings to manage content lifecycle effectively and avoid over-retention. Recommend an approach for a pilot program and feedback mechanism to refine retention and disposal settings before full implementation. Advise on initial retention and disposal settings to ensure they comply with relevant regulations and internal company policies. Provide guidance on security measures related to retention and disposal, such as interaction with Microsoft Information Protection, during the retention period and advising on secure disposal methods. Provide advice on handling personal data, subject access requests, and records that need to be erased under GDPR. Ensure that M365 retention and disposal settings support GDPR compliance, including secure deletion of personal data Required experience: Extensive experience with Microsoft 365 and information management. In-depth knowledge of Microsoft Purview Records Management. Strong knowledge of M365 tools and features (e.g., SharePoint, OneDrive, Teams). Excellent communication and leadership skills. Ability to work collaboratively with cross-functional teams. Knowledge of information management regulations and best practices. Desired experience: Certification in Microsoft 365 or related areas.