Team Member-Risk-CREDIT CARD-Risk

Function: - Risk Policy unsecured retail Credit Card.

Location: - Head Office Mumbai

Job Role: - Vice President, Pre-Acquisition Risk policy - Credit Card.

Job Responsibilities

• Responsible for defining, creating and implementing credit card acquisition policy in line with business requirements & acceptable Risk appetite. Dissemination of Policies to appropriate levels.
• Getting modifications in Business Rule Engine (BRE) as per changes made in the policies. Liaise with BSG/IT team for making changes in LOS/Co-origination systems/FICO and for Automation for Credit Cards boarding in all these system.
• Monitoring various measures and triggers as per documented policy and track performance of existing and new programs for identification of early warning risk indicators. Increase the Pre-approved base by an order of magnitude.
• Conduct UAT for the BRE rules & the deployment of Process flow/changes in UAT environment before rolling out in the Production in origination system. Monitoring the BRE changes post go live in production to ensure successful implementation in LOS.
• Knowledge of statistics and experience using statistical packages for analysing datasets (Excel, Advance Excel, SAS,SAS Macros etc.)
• Strong analytical skills with the ability to collect, organize, analyse, and disseminate significant amounts of information with attention to detail and accuracy
• Rolling out training on policy changes to Sales, Underwriting team; responsible for giving clarifications and answering queries on product policy matters to Sales, Underwriting team, Branches, Marketing teams etc.
• Identify areas of gap and get them corrected.
• Identify and eliminate irrelevant / unnecessary process flows.
• Identify all areas of process automation and pushing relevant teams to get them implemented.
• Managing Risk deliverables for assisted & DIY journey for sourcing credit card applications to facilitate digital fulfilment journey & lead management
• Analysis on Sourcing mix, TTD Analysis, Approval Rate monitoring, Reject analysis risk channel/Promo /score band/CIBIL band wise.
• Ensuring timely closure of all audit observations and ensure risk policy & SOP's are always current and updated.
• Continuously audit the implementation part of the processes.
Identify the areas of governance requirement, see whether relevant governance processes are in place and ensure implementation of same.

JOB REQUIREMENTS

Skills/Knowledge prerequisites

• At least 10 years of experience with 5 years of Credit Cards policy management.
• Strong understanding of unsecured lending products like Credit Card, Personal Loans and Line of credit
• Prior experience in managing risk activities in retail lending and portfolio is essential
• Should have knowledge of process and risk policy framing.
• Should have relevant working knowledge of banking systems, BRE and LOS systems.
• Should be able to manage conflicting opinions. Should be able to interact cross function and bring the buying of all stakeholders.
Ability to engage with senior stakeholders at a level of Business head, CRO or similar.

Educational Qualifications

• Must hold a Master in Business Administration (MBA /PGDM/Equivalent) for a Tier 1 or 2 institute or must be a Chartered Accountant (CA).
• At least a Bachelor’s degree in mathematics/ statistics/ economics/Engineering or equivalent; Master’s degree is desirable.
A CFA or FRM certification would be an added advantage.

Personality Traits

• Sharp analytical skills and ability to imagine and anticipate probable risks in lending processes.
• Ability to conceptualise and create user-friendly processes and flows.
• Ability to tackle new and unforeseen challenges.
• Attention to detail.
• Sharp verbal and written communication skills,
• Adept in conflict management.
• High level of integrity
• Empathy
• Ability to deliver projects within tight deadlines.