Posted:3 days ago|
Platform:
Work from Office
Full Time
1. Good Knowledge of Process.
2. Sound knowledge of Debit/Credit card disputes,
Chargebacks & Re-presentments.
3. Demonstrates reliability
4. Good Reading Comprehension i.e. ability to read text,
understand its meaning, and process it.
5. Communicates constructively.
6. Good Typing Skills - 35 to 40 WPM
7. Understand accuracy, touch time, and other applicable
service levels of the transactional processing if it is an
experienced resource.
1. Hands-on experience with MS excel and PowerPoint
2. Experience of tracking and preparing various process related reports 3. Preferably from Disputes domain for TM & STM.
1. Processing disputes initiated by the customer on their Debit/Credit cards under appropriate reason codes.
2. Should be flexible to work in a 24/7 environment.
3. Should be willing to WFO with Rotational week offs.
4. Should be willing to Travel Self to Office in case candidate resides outside of pick and drop radius
5. Covid Vaccination is Mandatory for joining
6. Delivered expected production with desired quality
Coforge
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