Team Manager PCA

As a Business Development Manager at Standard Chartered in Jaipur, your role will involve: - Meeting the business objectives set for the country's Affluent business by hiring and managing a team of 10-12 Business Development Managers focused on acquiring Affluent New to Bank (NTB) clients. - Deepening client relationships and maximizing penetration through need-based selling, delivering team sales targets, and increasing sales productivity. - Achieving multi-product selling around anchor products, organizing sales activities, and managing relationships with internal stakeholders. - Providing regular trainings to the frontline staff on process and policy changes, ensuring adherence to sourcing controls and conducting quality checks on customer documents and applications. You will also be responsible for: - Leading and engaging the team of Business Development Managers, motivating and retaining talent, managing attrition, and training and coaching the team effectively. - Driving the right sales culture and attitude, managing sales errors, rejection rates, approval rates, and turnaround time. - Ensuring customer experience is managed well with zero complaints and adhering to risk management protocols, regulatory requirements, and compliance standards. Qualifications required for this role include: - Graduation is a must, while postgraduates will be preferred. - Relevant experience in Affluent New to Bank (NTB) acquisition, onboarding processes, and knowledge of cross-selling products. - Strong communication and interpersonal skills, proficiency in MS Office and Excel, and experience in team handling. As an international bank, Standard Chartered is committed to making a positive difference for clients, communities, and employees. The organization values diversity, inclusion, integrity, and continuous improvement. If you are looking for a purpose-driven career and want to contribute to a bank that values uniqueness and inclusion, Standard Chartered welcomes your talents and encourages growth opportunities. In addition, as advised by management, you will be responsible for other duties not specified in the key responsibilities section.,