Team Leader - US Voice

4 - 7 years

7 - 10 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Manage workflow and assignment, Record and report volume and production numbers.
Cultivate, develop, train and mentor team. Monitor escalations. Help create and update SOP and training documentation on new procedures and changes.

Required Candidate profile

Team Handling experience needed. Fluency in English (written and spoken) Ability to work in a fast-paced and high-volume environment. Ability to work well independently and in teams.

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Disa Global Solutions logo
Disa Global Solutions

Human Resources Services

Houston TX

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