Team Leader -Tele calling

As a team leader for a group of tele callers, you will be responsible for supervising, training, and coaching your team to achieve their performance targets. Your role will involve performance monitoring and ensuring quality assurance in all aspects of their work. To excel in this position, you must possess excellent communication skills in English, Malayalam, and Hindi. Additionally, you should have at least 1 year of experience in a similar role, with a proven track record of leadership, healthcare experience, and customer service skills. Your ability to effectively manage a team, implement performance management strategies, and demonstrate strong time management and organizational skills will be crucial to your success. As part of this role, you can look forward to a flexible schedule, provident fund benefits, and growth opportunities within the organization. The job requires working on a rotational shift basis, with the added benefit of a yearly bonus. If you have a passion for leading and motivating a team towards success, and you meet the requirements mentioned above, we invite you to apply for this full-time, permanent position as a team leader for tele callers. Your contributions will make a difference in our team's performance and overall success. Experience in tele calling for at least 1 year is preferred for this position. The work location is in person to ensure effective team collaboration and communication.,