Team Leader Facility

As a Team Leader Facility in our company, your role will involve overseeing all facility-related operations during the night shift. Your experience in managing support services, vendor coordination, housekeeping, maintenance, and ensuring a safe and efficient workplace will be crucial in ensuring the smooth functioning of night operations. Key Responsibilities: - Supervise night shift facility operations including housekeeping, security, cafeteria, maintenance, and transport coordination. - Act as the single point of contact for all night shift facility issues and escalations. - Ensure a safe, clean, and functional working environment across all operational areas. - Monitor housekeeping and pantry staff, ensuring adherence to hygiene and service quality standards. - Coordinate with security teams for entry/exit logs, employee safety, and incident management. - Liaise with IT, HR, and Transport teams for shift-related support and emergency response. - Conduct regular walkthroughs and facility audits to identify and address issues proactively. - Manage and report incidents, breakdowns, and maintenance requests in a timely manner. - Maintain facility checklists, logs, and night shift handover reports. - Ensure vendor staff are present and performing duties as per agreed SLAs. - Support business continuity plans (BCP) during emergencies or critical events at night. - Ensure compliance with company policies, health & safety standards, and statutory norms. Qualifications Required: - Prior experience working in a BPO or ITES environment. - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Ability to handle escalations and resolve issues effectively. - Knowledge of health & safety standards and compliance requirements. This job is full-time and permanent, requiring your presence in person at the Noida location during night shifts.,