Team Lead

Job Summary

The LAP Sales Team Lead is responsible for driving business growth in the Loan Against Property (LAP) segment by leading a team of sales executives. This role focuses on achieving sales targets, developing channel relationships, optimizing lead conversions, and ensuring compliance with credit and regulatory guidelines.

Key Responsibilities

1. Sales & Business Development

• Achieve monthly and quarterly LAP disbursement and sourcing targets
• Develop and manage direct, DSA, and connector relationships to generate quality leads
• Oversee lead allocation, pipeline management, and conversion tracking
• Identify new market opportunities, customer segments, and competitive trends

2. Team Leadership & Performance Management

• Lead, coach, and mentor a team of sales executives/relationship managers
• Conduct regular performance reviews, set KPIs, and provide ongoing training
• Drive a high-performance culture and ensure adherence to sales processes

3. Customer & Channel Engagement

• Maintain strong relationships with customers, partners, and internal stakeholders
• Resolve escalations promptly and ensure smooth customer onboarding
• Represent the organization professionally in customer interactions and marketplace meetings

4. Credit & Risk Coordination

• Work closely with credit, operations, and legal teams to ensure timely sanction and disbursement
• Ensure all files meet credit policy, documentation, and compliance standards
• Monitor portfolio quality and work proactively to maintain low delinquency

5. Reporting & Analytics

• Prepare daily/weekly sales reports and performance dashboards
• Track lead funnel metrics and identify gaps for improvement
• Provide insights to management on productivity, competition, and market trends

Required Skills & Competencies

• Strong knowledge of LAP products, policies, and secured lending processes
• Proven experience in sales leadership within BFSI/NBFC/Housing Finance sectors
• Strong communication, negotiation, and relationship-building abilities
• Ability to motivate teams and drive target achievement
• Analytical mindset with proficiency in CRM tools and MS Excel
• Understanding of legal and technical aspects of property valuation (preferred)

Qualifications

• Bachelor's degree in Business, Finance, or related field (MBA preferred)
• 4-8 years of LAP sales experience, with at least 23 years leading a team

.