Team Lead – Telecalling (UK Process)

Team Lead – Telecalling (UK Process) Location: Mumbai + Multiple Indian Centers Experience: 5+ years (including team leadership) Salary: Competitive + incentives ⸻ Role Overview: Lead and inspire a team of telecalling executives targeting UK clients in financial services. Drive performance, achieve targets, and foster a motivated team environment. ⸻ Responsibilities: • Manage telecalling team KPIs & performance. • Mentor and train team members. • Handle escalations & ensure quality standards. • Liaise with UK clients and senior management. ⸻ Requirements: • 5+ years outbound telecalling with 2+ years leadership. • UK process experience preferred. • Strong English communication. • Target-oriented with leadership skills. ⸻ Benefits: • Salary + performance incentives. • Commission linked to team members’ individual performance. • Growth & leadership opportunities. • Work with UK director directly. ⸻ Keywords: Team Lead Telecalling, UK Process Manager, Outbound Sales Lead, Telecalling Supervisor, BPO Team Lead, Financial Services