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Team Lead, Service Delivery

Team Lead, Service Delivery

TTEC

3 years

0 Lacs

mumbai maharashtra india

Posted:3 weeks ago| Platform:

Apply

Skills Required

service mentoring software

Work Mode

On-site

Job Type

Full Time

Job Description

What

You

Bring

to

the

Role

Minimumof2–3yearsofexperienceinpeoplemanagementandteam leadership
Associatedegree,technicalschoolcertification,oratleast4yearsofrelevantworkexperience in a call center environment
Provenabilitytofosteraperformance-drivenculturebymotivating,mentoring,andinspiring team members
Strongtimemanagementskillswiththeabilitytoprioritizetasks effectively
Demonstratedexperienceinsupportingteamswiththenecessarytools,systems,andresources to ensure successful daily operations
Acustomer-centricapproachwithastrongfocusonservice excellence
Proficientinnavigatingandutilizingvariouscomputersystemsand software

WhatYouCan Expect

Supportiveofyourcareerandprofessional development
Aninclusivecultureandcommunitymindedorganizationwheregivingbackis encouraged
Aglobalteamofcuriouslifelonglearnersguidedbyourcompany values
Askusaboutourpaidtimeoff(PTO)andwellnessandhealthcare benefits
Andyes...agreatcompensationpackageandperformancebonusopportunities,benefitsyou'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Primary Location

India-Maharashtra-Mumbai

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Team Lead, Service Delivery