Team Lead – Operations & Reporting

Role: Team Lead – Operations & Reporting (Content Moderation)

Location: Hyderabad

Experience: 4+ Years

Immediate Joiners Only

Mandatory Skills & Experience

Key skills:

• Excellent communication/ comprehension skills
• Strong experience in operations management and People management
• Good with excel (Intermediate level- Pivot, VLOOKUP XLookup and basic excel formula)
• Summarizing and grouping data
• Adding calculated fields
• Creating and customizing PivotCharts
• Data sorting and multi-level filtering
• Conditional formatting (custom rules, icon sets, color scales)
• Data validation (dropdown lists, input restrictions)
• Named ranges
• Removing duplicates and handling blank data

• Team Leadership & People Management

• Content Moderation Expertise

• Workflow Management

• Process Improvement & Reporting

• Cross-functional Collaboration

• Client & Stakeholder Managemen

• Training & Mentorship

• Analytical & Problem-solving Skills

Technical Skills (Mandatory)

• Power BI

  – Reporting and data visualization

• SAP Concur

  – Expense and travel management operations

• MS Windows

  – General operational tools proficiency

• AutoCAD

  – Basic understanding from civil engineering background

• Workflow Tools

  – Experience with platforms like Review Service, Athena, EWOQ, Claude, CrowdCompute, Julius & Gamma