Team Lead

Immediate Opening for Team Lead-Telesales ,Kolkata

Preferred candidate profile

• Graduation Mandatory
• 4yrs+ Telesales team handling experience
• Male candidate preferred

Key Responsibilities

• Contacting potential or existing customers to inform them about a product or service using scripts.
• Answering questions about products
• Asking questions to understand customer requirements and close sales.
• Enter and update customer information in the database.
• Handle grievances to preserve the company's reputation.
• Keep records of calls and sales and note useful information.
• Work closely with the internal team for any support

Skills

• Proven experience as tele sales executive or another sales role
• Proven track record of successfully meeting sales targets preferably over the phone.
• Good knowledge of relevant computer programs and telephone systems
• Ability to learn about products and services and describe/explain them to prospects.
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection.
• Outstanding negotiation skills with the ability to resolve issues and address complaints.
• Team player
• Ability to work on high pressure environment.

Interested should send their updated CV ASAP at sukanya.chatterjee919@mahindraholidays.com / call @ 8100158060