Team Lead- Admission Counsellor

We are looking for a highly motivated and experienced professional to work as a Team Lead – Admission Counsellor for our online degree programs. This role involves directly counselling prospective students and also leading a team of counsellors to achieve admission targets through inside sales.

Key Responsibilities:

• Individually counsel prospective students via phone, email, or video calls to guide them through program selection, eligibility, and the application process.
• Lead, manage, and motivate a team of admission counsellors to meet or exceed sales and conversion targets.
• Monitor team performance, provide regular feedback, and conduct training sessions to enhance skills and product knowledge.
• Ensure timely follow-ups and lead conversions using CRM systems.
• Coordinate with marketing and academic teams for smooth operations and lead flow.
• Prepare and present regular performance reports and admissions forecasts.

Requirements:

• Graduate/Postgraduate in any discipline (MBA preferred).
• 3+ years of relevant experience in counselling/admissions, with at least 1 year in a team lead or supervisory role.
• Strong communication, sales, and leadership skills.
• Familiarity with CRM and inside sales processes.
• Ability to multitask—balance individual counselling targets with team management responsibilities.

Job Type: Full-time

Pay: ₹40,000.00 - ₹45,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Supplemental Pay:

• Performance bonus

Work Location: In person

Expected Start Date: 10/08/2025