Provide TD F.Ops Customized products on Time, Cost and Quality
Maintain TD F.OPS Assembly & Dispatch quality referential up to date
Propose and implement Robotic Process Automation (RPA) solutions to identify and develop potential process improvements
Maintain and support the development of operational dashboards using data analysis techniques to provide actionable insights
Maintain and contribute to enhance a close relationship with internal stakeholders like STL, DCT and external customers
Propose and contribute to proactive support activities and improvement initiatives to boost our efficiency
Provide daily Operations support on Flight Operations Documentation update requests, following an SB incorporation to ensure that Flight Operations Technical Data manuals are delivered to Customers (MRO, Airlines, Lessors....) in line with AIRBUS contractual commitments, Customer fleet and aircraft configuration.

The jobholder will be involved in the activities:

Verify and validate F.OPS data assembly and dispatch deliveries in accordance with TD Quality Gate and revision planning
Identity and propose all potential steps of automation or optimisation
Develop and maintain RPA in regards of validated improvements
Analyse in details (retro-engineering) F.OPS SmallAPPs (IDO /OPA) in order to:
- Identify checks developed in the SmallApps
- Participate to meetings/workshops to refine these checks
- Propose new features and optimization of IDO/OPA tools.
Follow-up, control & validate the sub-contracting activities
Prepare and participate to the pre finalization meetings and daily meetings
Participate to the analysis of operational issues detected
Provides on-time, on-cost and on-quality operational support
Coordinates operational topics with all relevant stakeholders
Analyses and provides answer to Customer Flight Operations Documentation updates daily queries
Interface with stakeholder network & manages continuous cross-collaboration improvement
Provides proactive support to Customers through adapted communication means & foster proactive support in the Team
Guarantees Maintenance and Flight operations manuals are customized to the operator s fleet
Guarantees Maintenance and F. OPS Technical Data manuals are delivered to Customers (MRO, Airlines, Lessors....) in line with AIRBUS contractual commitments
Provides support on dedicated activities to the subcontractor daily activities when needed & ensures subcontractor performance (monitoring, reporting and continuous improvement)
Guarantees Export Control rules knowledge and adherence
Maintains and contributes to enhance high-level Customer satisfaction and proximity through adapted means.

Values

Develop and maintain a collaborative working environment across organizations, by fostering engagement, active listening, developing team spirit, establishing feedback culture, establishing a trustful environment
Propose and develop innovation and digitalisation initiatives with respect to general interests of the Company
Support a value driven organization by creating/increasing the awareness level of personal values, AIRBUS values and policies

Safety

Report any (potential) safety issue or (potential) safety event that is detected in the frame of the day to day activity
Contribute, on request of their safety representatives, in any safety enhancement initiative as part of Safety management activity (PSP, SMS), eg, in the analysis and follow up of reported events, identification and analysis of hazards and risk assessment in their own domain of activity
Promote a safety culture

Profile

Professional and technical skills

Good presentation skills, both oral and written
Good coordination and relational skills to deal with internal/external stakeholders
Upper intermediate B2 level in English, written and spoken

Behavioral skills

Autonomy
Assertiveness
Customers mindedness
Collaboration
Strong engagement
Organized, adaptable and flexible

Experience

Bachelors degree in Computer Science/Aeronautical/AME
Experience in Technical Data, Airline will be a plus

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