Job Title: Business Analyst with RPA and AI Expertise Location: Goa / TVM Position Type: Full Time We are seeking a skilled Business Analyst who is passionate about Robotic Process Automation (RPA) and Agentic AI to join our dynamic team. Key Responsibilities: Analyze business needs and develop strategies to enhance efficiency and effectiveness. Lead RPA projects using tools such as Automation Anywhere, Document Automation, and Microsoft Power Apps/Automate. Collaborate with stakeholders to integrate Agentic AI solutions and build autonomous, goal-driven systems. Utilize APIs to integrate ChatGPT for custom workflows and applications. Create detailed reports and deliver presentations to communicate findings and recommendations. Document processes, requirements, and solutions to ensure clarity and consistency. Influence stakeholders and work closely with them to identify and implement acceptable solutions. Lead and develop high-performing teams, ensuring successful project execution. Manage project timelines and deliverables, demonstrating exceptional planning and organizational skills. Qualifications: Bachelor’s degree in Business or a related field; MBA preferred. Minimum of 5 years of experience in business analysis or a related field. 2-3 years of experience with RPA projects and related tools. Strong knowledge of Agentic AI and its application in business solutions. Proven experience integrating ChatGPT via API for custom applications. Exceptional analytical and conceptual thinking skills. Advanced technical skills with a strong competency in Microsoft Office applications (Word, Excel, Outlook). Excellent documentation skills and attention to detail. A track record of following through on commitments and delivering results. Experience leading and supporting successful projects with a focus on team development. Why Join Us? At Tangentia, you will have the opportunity to work on innovative projects that challenge you and contribute to your professional growth. We offer a collaborative work environment that values your ideas and expertise. Application Process: Interested candidates should submit their resume and a cover letter detailing their relevant experience to nshaikh@tangentia.com Show more Show less

JOB DESCRIPTION 2+ years of experience in EDI platform Experience in IBM Sterling Must able to do gap analysis and requirement and must have knowledge on EDI standard Hands on experience in creating the maps from the scratch level to refer different file formats Should have excellent communication skills and able to handle the multiple client systems. Hands on experience on on-boarding partner profiles along with communication protocols Should have knowledge on Agile scrum methodology Troubleshoot the client production issue.

Job Title: RPA L1 Support Location: Goa Job Type: Full-Time Experience: 1–3 years (Freshers can also apply) Job Summary: We are seeking a proactive and detail-oriented RPA L1 Support Engineer to monitor, troubleshoot, and resolve Level 1 issues related to our Robotic Process Automation (RPA) bots and workflows. This role involves providing first-line support, escalating issues as required, and ensuring timely resolutions to maintain smooth business operations. Key Responsibilities: Monitor RPA bots and processes to ensure seamless, uninterrupted operations. Perform initial analysis, diagnosis, and resolution of RPA-related incidents and alerts. Log incidents with complete details in the ticketing system. Escalate complex issues to L2/L3 support or development teams as per SOPs. Restart failed bots and validate logs to identify root causes. Maintain clear documentation for frequent issues and resolutions in the knowledge base. Generate and review performance and error reports for continuous improvement. Ensure all support activities comply with defined SLA timelines. Coordinate with business users and IT teams for issue resolution and smooth functioning. Required Skills: Basic understanding of RPA platforms such as UiPath , Automation Anywhere , etc. Familiarity with ticketing systems like ServiceNow , JIRA , or Freshdesk . Strong troubleshooting and analytical skills. Good verbal and written communication skills. Willingness to work in rotational shifts or on-call support, if required.

Job Title : Junior EDI Support Developer Location : Goa Job Type : Full-Time Experience : 0–1 year (Freshers can also apply) Job Summary: We are seeking an enthusiastic and detail-oriented Junior EDI Support Developer to join our team. This is an entry-level role ideal for fresh graduates with basic knowledge of Electronic Data Interchange (EDI) concepts and a passion for technical troubleshooting and client support. Key Responsibilities: Assist in monitoring, troubleshooting, and resolving EDI transaction issues. Support daily EDI operations, including file transmissions, error handling, and issue escalation. Collaborate with internal teams and external trading partners to ensure smooth EDI communication. Maintain and update documentation for EDI workflows and procedures. Assist in onboarding new trading partners and setting up EDI maps under guidance. Provide first-level support for EDI-related incidents and escalate unresolved issues. Perform routine checks and audits on EDI systems and data flows. Learn and grow in EDI standards (X12, EDIFACT, XML, etc.) and communication protocols (FTP, AS2, etc.). Required Skills: Basic understanding of EDI concepts and business processes (Order to Cash, Procure to Pay). Familiarity with any EDI tools or integration platforms is a plus (e.g., IBM Sterling, Dell Boomi, Seeburger, etc.). Good problem-solving and analytical skills. Effective communication skills and willingness to work in a support role. Basic knowledge of SQL or scripting languages is an advantage. Bachelor’s degree in Computer Science, IT, or related field. Nice to Have: Internship or academic projects related to EDI or integration systems. Exposure to supply chain or logistics industry processes. Shift: Willingness to work in rotational shifts (if required based on business needs).

Job Title: RPA L1 Support Location: Goa Job Type: Full-Time Experience: 1–3 years (Freshers can also apply) Job Summary: We are seeking a proactive and detail-oriented RPA L1 Support Engineer to monitor, troubleshoot, and resolve Level 1 issues related to our Robotic Process Automation (RPA) bots and workflows. This role involves providing first-line support, escalating issues as required, and ensuring timely resolutions to maintain smooth business operations. Key Responsibilities: Monitor RPA bots and processes to ensure seamless, uninterrupted operations. Perform initial analysis, diagnosis, and resolution of RPA-related incidents and alerts. Log incidents with complete details in the ticketing system. Escalate complex issues to L2/L3 support or development teams as per SOPs. Restart failed bots and validate logs to identify root causes. Maintain clear documentation for frequent issues and resolutions in the knowledge base. Generate and review performance and error reports for continuous improvement. Ensure all support activities comply with defined SLA timelines. Coordinate with business users and IT teams for issue resolution and smooth functioning. Required Skills: Basic understanding of RPA platforms such as UiPath , Automation Anywhere , etc. Familiarity with ticketing systems like ServiceNow , JIRA , or Freshdesk . Strong troubleshooting and analytical skills. Good verbal and written communication skills. Willingness to work in rotational shifts or on-call support, if required.

Job Title : Junior EDI Support Developer Location : Goa Job Type : Full-Time Experience : 0–1 year (Freshers can also apply) Job Summary: We are seeking an enthusiastic and detail-oriented Junior EDI Support Developer to join our team. This is an entry-level role ideal for fresh graduates with basic knowledge of Electronic Data Interchange (EDI) concepts and a passion for technical troubleshooting and client support. Key Responsibilities: Assist in monitoring, troubleshooting, and resolving EDI transaction issues. Support daily EDI operations, including file transmissions, error handling, and issue escalation. Collaborate with internal teams and external trading partners to ensure smooth EDI communication. Maintain and update documentation for EDI workflows and procedures. Assist in onboarding new trading partners and setting up EDI maps under guidance. Provide first-level support for EDI-related incidents and escalate unresolved issues. Perform routine checks and audits on EDI systems and data flows. Learn and grow in EDI standards (X12, EDIFACT, XML, etc.) and communication protocols (FTP, AS2, etc.). Required Skills: Basic understanding of EDI concepts and business processes (Order to Cash, Procure to Pay). Familiarity with any EDI tools or integration platforms is a plus (e.g., IBM Sterling, Dell Boomi, Seeburger, etc.). Good problem-solving and analytical skills. Effective communication skills and willingness to work in a support role. Basic knowledge of SQL or scripting languages is an advantage. Bachelor’s degree in Computer Science, IT, or related field. Nice to Have: Internship or academic projects related to EDI or integration systems. Exposure to supply chain or logistics industry processes. Shift: Willingness to work in rotational shifts (if required based on business needs).

Role & responsibilities 2+years of experience with Robotics Automation technologies, specifically Power Apps Should be able Design, develop, test and support automation solutions Proficiency in Automation development, programming, scripting and Testing Analyse Requirements analytically and Design efficient and robust solutions following design principles and create a Design document and test cases as per RPA recommendation Location - Trivandrum, Kerala / Goa

Role: Technical BA (Business Analyst) Location: Panjim, Goa Full time Hybrid: 3 days work from office & 2 days work from home Job Description 3-5 years of experience in Business Analysis / Data Analytics Work closely with teams in the identification of business requirements, functional design, process design Analyze business processes, identify potential automation opportunities, and propose a Plan of RPA strategy. Creating the – PDD (Process Description Document), and SDD (Solution Design Document) in detail. Providing the solution proposal by checking the scalability of the RPA client architecture. Assist the team during project implementation, participate in Bot sizing activities, update the RPA stakeholders during project delivery Prepare UAT cases and coordinate user testing Good communication and interpersonal skills

Role: Technical BA (Business Analyst) Location: Panjim, Goa Full time Hybrid: 3 days work from office & 2 days work from home Job Description 3-5 years of experience in Business Analysis / Data Analytics Work closely with teams in the identification of business requirements, functional design, process design Analyze business processes, identify potential automation opportunities, and propose a Plan of RPA strategy. Creating the – PDD (Process Description Document), and SDD (Solution Design Document) in detail. Providing the solution proposal by checking the scalability of the RPA client architecture. Assist the team during project implementation, participate in Bot sizing activities, update the RPA stakeholders during project delivery Prepare UAT cases and coordinate user testing Good communication and interpersonal skills

2+years hands on experience on RPA tools and cognitive platforms such as UiPath, Automation Anywhere, PowerApps tools etc. Should be able Design, develop, test and support automation solutions Proficiency in Automation development, programming, scripting and Testing Good knowledge or at least basic knowledge of any coding language C#/Java, VB Script, Excel VBA (Excel Macros) Analyse Requirements analytically and Design efficient and robust solutions following design principles and create a Design document and test cases as per RPA recommendation Should be able to work independently end to end, right from automation feasibility, design, coding, testing and deployment on automating the Process in the Automation Tool

5+ years Experience in RPA tools-Automation Anywhere or Power Automate or Power Apps Strong Analytical Skills for problem-solving and decision-making Software Development experience Excellent Communication skills for effective teamwork and client interaction Bachelor's degree in Computer Science, Engineering, or a related field Ability to work independently and as part of a team Familiarity with AI and machine learning technologies is beneficial

4+ years Experience in RPA tools-Automation Anywhere or Power Automate or Power Apps Strong Analytical Skills for problem-solving and decision-making Software Development experience Excellent Communication skills for effective teamwork and client interaction Bachelor's degree in Computer Science, Engineering, or a related field Ability to work independently and as part of a team Familiarity with AI and machine learning technologies is beneficial

Job Title: Project Manager Location: Goa Employment Type: Full-Time Experience Level: 5-8 years preferred Department: PMO Job Summary: We are seeking a detail-oriented and results-driven Project Manager to lead the planning, execution, and delivery of technology-driven projects. The ideal candidate will coordinate cross-functional teams, manage budgets and timelines, and ensure that all project goals align with business objectives. Key Responsibilities: Lead the planning and implementation of IT projects from initiation through delivery. Define project scope, goals, and deliverables that support business goals in collaboration with stakeholders. Create detailed project plans, schedules, and resource allocation. Monitor project progress, identify risks/issues, and implement mitigation plans. Communicate project expectations clearly to team members and stakeholders. Ensure high-quality project delivery on time and within budget. Coordinate with development, infrastructure, QA, and business teams. Conduct regular project status meetings and prepare executive updates. Ensure compliance with company policies, industry standards, and best practices. Qualifications: Bachelor's degree in computer science, Information Technology, Business, or a related field. PMP, PRINCE2, or equivalent certification preferred. Proven experience (5+ years) in IT project management. Strong understanding of software development life cycle (SDLC), Agile, Scrum, and Waterfall methodologies. Excellent organizational, leadership, and communication skills. Proficient in project management tools (e.g., JIRA, MS Project, Asana, Trello).

8+ years Experience in RPA tools-Automation Anywhere Strong Analytical Skills for problem-solving and decision-making Software Development experience Excellent Communication skills for effective teamwork and client interaction Bachelor's degree in Computer Science, Engineering, or a related field Ability to work independently and as part of a team Familiarity with AI and machine learning technologies is beneficial

Job Title: Project Manager Location: Goa Employment Type: Full-Time Experience Level: 5-8 years preferred Department: PMO Job Summary: We are seeking a detail-oriented and results-driven Project Manager to lead the planning, execution, and delivery of technology-driven projects. The ideal candidate will coordinate cross-functional teams, manage budgets and timelines, and ensure that all project goals align with business objectives. Key Responsibilities: Lead the planning and implementation of IT projects from initiation through delivery. Define project scope, goals, and deliverables that support business goals in collaboration with stakeholders. Create detailed project plans, schedules, and resource allocation. Monitor project progress, identify risks/issues, and implement mitigation plans. Communicate project expectations clearly to team members and stakeholders. Ensure high-quality project delivery on time and within budget. Coordinate with development, infrastructure, QA, and business teams. Conduct regular project status meetings and prepare executive updates. Ensure compliance with company policies, industry standards, and best practices. Qualifications: Bachelor's degree in computer science, Information Technology, Business, or a related field. PMP, PRINCE2, or equivalent certification preferred. Proven experience (5+ years) in IT project management. Strong understanding of software development life cycle (SDLC), Agile, Scrum, and Waterfall methodologies. Excellent organizational, leadership, and communication skills. Proficient in project management tools (e.g., JIRA, MS Project, Asana, Trello).

2+years hands on experience on RPA tools and cognitive platforms such as UiPath, Automation Anywhere, PowerApps tools etc. Should be able Design, develop, test and support automation solutions Proficiency in Automation development, programming, scripting and Testing Good knowledge or at least basic knowledge of any coding language C#/Java, VB Script, Excel VBA (Excel Macros) Analyse Requirements analytically and Design efficient and robust solutions following design principles and create a Design document and test cases as per RPA recommendation Should be able to work independently end to end, right from automation feasibility, design, coding, testing and deployment on automating the Process in the Automation Tool We are actively seeking candidates who can join immediately for this position

5+ years Experience in RPA tools-Automation Anywhere or Power Automate or Power Apps Strong Analytical Skills for problem-solving and decision-making Software Development experience Excellent Communication skills for effective teamwork and client interaction Bachelors degree in Computer Science, Engineering, or a related field Ability to work independently and as part of a team Familiarity with AI and machine learning technologies is beneficial

4+ years Experience in RPA tools-Automation Anywhere or Power Automate or Power Apps Strong Analytical Skills for problem-solving and decision-making Software Development experience Excellent Communication skills for effective teamwork and client interaction Bachelors degree in Computer Science, Engineering, or a related field Ability to work independently and as part of a team Familiarity with AI and machine learning technologies is beneficial We are actively seeking candidates who can join immediately for this position

JOB DESCRIPTION  5+ years Experience in RPA tools-Automation Anywhere or Power Automate or Power Apps Strong Analytical Skills for problem-solving and decision-making Software Development experience Excellent Communication skills for effective teamwork and client interaction Bachelor's degree in Computer Science, Engineering, or a related field Ability to work independently and as part of a team Familiarity with AI and machine learning technologies is beneficial

Job Summary: We are looking for a motivated and detail-oriented EDI (Electronic Data Interchange) Trainee – Level 1 Technical Support professional to join our team. You will be responsible for assisting in the monitoring, support, and resolution of EDI-related issues, working closely with internal teams and external trading partners. Key Responsibilities: Monitor EDI transactions and daily processing queues. Identify, log, and escalate EDI transmission issues to L2 support when required. Assist in resolving basic EDI errors related to document transmission (e.g., 850, 810, 856, etc.). Communicate with clients or trading partners regarding basic transmission issues. Maintain documentation of issues, solutions, and processes. Coordinate with internal teams to ensure timely resolution of EDI-related issues. Learn and adapt to different EDI tools, platforms, and protocols (FTP, AS2, VAN, etc.). Required Skills: Basic understanding of EDI and data formats like X12, EDIFACT (preferred but not mandatory). Familiarity with XML/CSV/Flat Files. Good analytical and problem-solving skills. Excellent communication and customer service skills. Willingness to work in rotational shifts or on-call support as needed. Eligibility & Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. Quick learner with interest in EDI/technical support. Prior internship or exposure to technical/customer support is a plus. What We Offer: Training and mentorship in EDI and technical support. Opportunity to grow into L2/L3 roles. Collaborative and inclusive work culture.