Company Description TagMango is a SAAS platform that helps content creators build learning social networks - and monetize by launching courses, workshops and memberships, engage communities and gamify learning all under their own brand. The platform is a one-stop shop that provides a complete set of features like a landing page builder, payment gateway, chat, email and WhatsApp automations, community software, gamification and a lot more. Role Description Do you have a knack for turning frowns upside down? Love making people’s day better and solving problems? TagMango is on the lookout for a Customer Success Associate who’s got the magic touch to keep our global creator base delighted. This is a night shift role where you’ll work closely with international customers, helping them unlock the full power of our platform. Your Day-to-Day: - Be the hero customers need, whenever they need you - across different time zones. - Guide them to unlock the full potential of our platform with clarity and patience. - Build connections that last longer than your favourite Netflix series. What’s in it for You? 🕒 Shift Timing: 6:00 PM – 3:00 AM IST (adjusted during Daylight Saving periods) 💰 Compensation: ₹8 LPA + ₹10,000/month night shift allowance + Incentives + ESOPs ✨ Values: Service, Integrity, Innovation – we live by these! Qualifications Customer Engagement and Customer Support skills Strong Analytical Skills Cross-selling and Upselling skills Customer Satisfaction and Customer Retention abilities Excellent communication and interpersonal skills Problem-solving skills and ability to work in a dynamic environment Previous experience in customer success or related role Preferably worked previous in SAAS CS Roles Bachelor's degree in Business Administration or related field Comfortable working night shifts and adjusting to DST changes
We’re looking for a high-agency, entrepreneurial operator to join the Founder’s Office. This role is designed for someone who has either founded or led an early-stage venture before and is now looking to work closely with the founders across multiple companies (TagMango, AI Fiesta). You’ll operate as a “mini-founder” — owning strategic projects end-to-end, driving execution across functions, and serving as an extension of the founder. What You’ll Do Drive 0→1 initiatives: new experiments, product launches, market entry projects. Own critical growth levers: e.g., Affiliate Marketplace, PR/IR campaigns, international SaaS expansion. Act as strategic sparring partner to the founder: model financials, assess M&A opportunities, pressure test decisions. Ensure operational excellence: OKR tracking, cross-team alignment, process audits. Represent the founder in high-stakes meetings with investors, partners, and talent. What Makes You a Fit Founder/Co-founder experience, or early builder at a fast-scaling startup. Bias for action, ability to thrive in chaos, comfort with ambiguity. Strong analytical skills (finance, ops metrics, growth funnels). Crisp communication (can draft investor memos, press copy, and strategy decks). Ambitious, long-term thinker: sees this role as a launchpad into leadership. What You Get Proximity to multiple high-growth companies scaling in India and globally. A “founder-level” exposure: from fundraising to international strategy. Opportunity to incubate and eventually lead a vertical or spin-out. Compensation: Competitive + ESOPs.
TagMango is a fast-growing SaaS platform enabling creators and educators to monetize their skills and build sustainable businesses. We’re looking for a Finance Executive who can own and streamline our India-specific finance operations. Key Responsibilities: Manage day-to-day accounting, bookkeeping, and reconciliations. Handle creator/educator payouts, invoicing, and vendor payments. Ensure compliance with GST, TDS, ROC filings, and other statutory requirements. Assist with audits, tax-related matters, and monthly/quarterly closings. Support budgeting, MIS reporting, and cash-flow management. Work cross-functionally with operations and leadership teams to improve processes. What We’re Looking For: 1–3 years of finance/accounts experience (startup/SaaS background is a plus). Good knowledge of Indian accounting standards and compliances (GST, TDS, ROC). Proficiency with accounting tools, Tally/Zoho/QuickBooks, and Excel/Sheets. Detail-oriented, reliable, and comfortable in a fast-paced startup environment
We build white-label digital product platforms that empower coaches and creators to monetize their expertise through workshops, courses, and communities. Join a fast-growing 45-member team where your impact directly drives our clients' success. About the Role We are looking for a creative and detail-oriented UI/UX Designer who can bring ideas to life through impactful visuals and user-friendly designs. The ideal candidate should have a strong understanding of modern design trends and the ability to design social media creatives, high-conversion landing pages, and intuitive interfaces that resonate with our audience. Responsibilities Design engaging social media posts that align with brand identity and marketing goals. Create conversion-optimized landing pages to drive user acquisition and engagement. Collaborate with the marketing and product teams to translate ideas into visually appealing designs. Ensure all designs follow modern design principles and trends for maximum impact. Work with Figma to develop and maintain scalable design systems. Apply a strong sense of color theory, typography, and layout design to deliver aesthetic and functional outcomes. Iterate designs based on feedback to continually improve user experience and performance. Requirements Proven experience as a UI/UX Designer / Visual Designer / Product Designer or similar role. Strong portfolio showcasing social media creatives, landing pages, and modern UI/UX designs . Proficiency in Figma is a must. Deep understanding of color usage, typography, and visual hierarchy . Awareness of modern design trends and ability to adapt them to business needs. Ability to balance creativity with performance-driven design. Strong communication and collaboration skills. Nice to Have Experience with motion graphics/animations for social media. Knowledge of basic HTML/CSS for better design-to-development handoff. Familiarity with design tools like Adobe Creative Suite (Photoshop, Illustrator). What We Offer Opportunity to work on high-visibility projects that directly impact growth. A creative and collaborative work environment. Continuous learning and growth opportunities. Competitive salary and perks. A full-time offer is based on performance and our requirements.
We build white-label digital product platforms that empower coaches and creators to monetize their expertise through workshops, courses, and communities. Join a fast-growing 45-member team where your impact directly drives our clients' success. The Role We're seeking a driven Sales Executive with the fire to make things happen. You'll own the complete sales cycle from lead qualification to deal closure, working with high-value prospects (average deal size: ₹70K) in the creator economy space. What You'll Do Lead Qualification : Identify and assess high-potential prospects from our inbound pipeline Product Demonstrations : Conduct compelling demos showcasing our white-label solutions Pipeline Management : Track prospects through our 2-week sales cycle using systematic follow-up sequences Deal Negotiation : Navigate pricing discussions and contract terms to close deals Revenue Generation : Drive consistent pipeline growth and meet conversion targets Process Excellence : Maintain accurate records and contribute to sales process improvements What We're Looking For Essential Traits Execution Mindset : You don't just plan – you execute relentlessly until things get done Resilience : Comfortable with rejection and bouncing back stronger Curiosity : Genuine interest in understanding client challenges and crafting solutions Communication : Articulate complex technical solutions in simple, compelling terms Ownership : Take full accountability for your pipeline and results Fluent in English Technical Skills For Freshers (0-1 years): Advanced Google Sheets/Excel skills for data management Strong presentation abilities Basic understanding of digital marketing concepts For Mid-level (2-3 years): CRM experience (HubSpot, Pipedrive, or similar) Proven B2B sales track record Understanding of SaaS/digital product sales cycles Preferred Experience Previous exposure to the creator economy, EdTech, or SaaS Experience with consultative selling approaches Background in working with coaches, trainers, or content creators Success Metrics Conversion Rate : Consistently convert qualified leads to paying customers Pipeline Generation : Build and maintain a healthy sales funnel Revenue Achievement : Meet monthly and quarterly sales targets Activity Metrics : Maintain consistent demo and follow-up activity levels Why Join Us? High-Impact Role : Direct influence on company growth and client success Learning Environment : Work alongside a dynamic 6-person sales team Growth Potential : Clear path for advancement as we scale Variable Rewards : Uncapped commission structure rewards top performers Mission-Driven : Help creators and coaches build sustainable businesses What Sets You Apart We're not just looking for someone who can follow a process – we want someone who will help us build and optimize it. If you're the type who sees a challenge and thinks "I'll figure out how to make this work," we want to hear from you. Ready to make an impact? Send us your resume along with a brief note about a time you made something happen despite obstacles.
We’re AI Fiesta — a new platform that integrates all major LLMs under one roof and gives users a single subscription + unified API to access them. We combine six of the world’s leading AI models into a single subscription. Instead of paying separately for ChatGPT, Claude, Gemini, Perplexity, and others, users get bundled access. We are seeking a Senior Full-Stack Engineer to design and build an AI-driven conversational platform. The role involves architecting scalable systems that integrate multiple LLM providers, support real-time interactions, handle complex state management, and ensure performance, observability, and security across the stack. This position requires a deep understanding of modern web architectures, cloud-native deployments, and AI/LLM integration patterns. Key Responsibilities Implement advanced chat session management, including context persistence, token optimization, and retrieval-augmented generation (RAG). Design and optimize high-throughput APIs (REST, GraphQL, and WebSockets/SSE) with rate limiting and fault tolerance. Integrate token metering, analytics, and usage-based billing systems. Develop a secure, multi-tenant user management system with granular authentication/authorization. Leverage event-driven architectures (Kafka, Pub/Sub, or equivalent) for real-time processing and monitoring. Optimize database schemas and queries (PostgreSQL, pgvector, Supabase) for low-latency chat history retrieval. Implement vector search and RAG pipelines using Pinecone, Weaviate, or pgvector for knowledge grounding. Ensure cloud-native scalability with Docker/Kubernetes, CI/CD pipelines, and IaC (Terraform, Pulumi). Set up observability (distributed tracing, structured logging, metrics, error tracking) for debugging and performance monitoring. Apply AI safety and guardrails (moderation APIs, prompt filtering, structured outputs). Stay ahead of AI ecosystem developments and propose new integrations. Must-Have Skills Backend Engineering: Node.js/Deno + TypeScript, event-driven design, API performance optimization. Frontend Development: React/Next.js (SSR, streaming responses, optimistic UI updates). Databases: PostgreSQL + vector extensions (pgvector), Redis/Valkey for caching and pub/sub. Cloud & Infra: AWS/GCP/Azure, Kubernetes, serverless compute (Lambda/Cloud Functions), load balancing. Real-time Systems: WebSockets, Server-Sent Events, or WebRTC for interactive chat. Security: OAuth2, JWT, token expiration/refresh strategies, encryption at rest and in transit. Testing & Quality: Unit/integration/e2e testing frameworks, contract testing for APIs. Nice-to-Have Skills Experience with LangChain, LlamaIndex, or custom orchestration engines. Knowledge of embeddings, vector databases, and hybrid search techniques. Familiarity with streaming LLM APIs and fine-tuning workflows. Background in distributed systems, CAP theorem trade-offs, and scaling stateful apps. Experience with observability stacks (OpenTelemetry, Grafana, Prometheus). Understanding of payment and billing systems (Stripe, usage-based pricing). Prior work on multi-tenant SaaS platforms. Qualifications 5–7 years of professional experience in full-stack or platform engineering. Proven experience delivering production-grade distributed systems. Strong understanding of LLM APIs and AI/ML system integrations. Bachelor's/Master's in Computer Science or equivalent practical experience from a pedigree background.