T2 - Associate Operations

2 - 4 years

4 - 6 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

  • Understands and contributes positively to meeting client SLA s, PG s.
  • Maintain internal & client defined quality scores.
  • Ability to prioritize work continually and produce a significant volume of work efficiently within performance standards.
  • Ensuring proper documentation and follow-ups and follow SOP s
  • Articulate complex client plans and provisions in a simplified and understandable manner to take an informed decision.
  • Helps in identifying issues, process delays, and quality problems and recommends solutions and executes.
  • Work with leads to ensure delivery in accordance with standard operating procedures
  • Take complete ownership of self-learning & development
  • Ability to work in a fast-paced environment with short deadlines.
  • Able to practice logical reasoning and critical thinking.
Eligibility to Apply
  • Bachelor s degree in B.Com, B.A, BBA (No Full time MBA/MCA/B Tech/BE/B Ed)
  • 2-4 years of work experience.
  • Excellent verbal and written communication skills.
  • Can work evening/night shifts as per business requirement
  • Basic computer knowledge (MS-Office, Excel)
  • Good analytical skills & attention to detail.

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