Systems Integration Specialist

5 - 9 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You will be providing support during off hours and weekends based on the requirement. You should be flexible and ready to work in a 24*7 shift pattern. Your responsibilities will include: - Proactively identifying and standardizing client environment by setting up standards on OS drives, Memory & CPU through creating a micro plan and implementing them following the complete change process. - Installing, configuring, tuning, maintaining, and monitoring Windows 2003/2008/2012/2016/2019/2022 Enterprise servers. - Proficiency in handling Microsoft (MS) Clustering issues. - Administering Windows, VMware, Hyper-V, and cloud operations. - Managing IIS administration and Certificate management. - Demonstrating thorough knowledge of Print Server management role. - Providing Windows server administration within an Active Directory environment. - Using monitoring tools to oversee multiple Wintel systems operating within a defined support operations area. - Troubleshooting Wintel systems with remote technology such as iDRAC and RDP. - Collaborating with clients to develop, implement, and review customer relations service improvement programs. - Implementing core business processes and assisting the client with process improvement initiatives. - Analyzing, logging, tracking, and resolving complex issues related to networking connectivity issues, printers, Windows servers, and applications. - Coordinating hardware and software installations, as well as upgrades. - Isolating and diagnosing common Wintel system problems and documenting system events to ensure continuous functioning. - Coordinating and monitoring troubleshooting, testing, upgrades, and configuration of Wintel (Windows / VMware) system files and services. Additionally, you will be required to work collaboratively with the team and clients to ensure efficient functioning and improvement in service delivery. You will be providing support during off hours and weekends based on the requirement. You should be flexible and ready to work in a 24*7 shift pattern. Your responsibilities will include: - Proactively identifying and standardizing client environment by setting up standards on OS drives, Memory & CPU through creating a micro plan and implementing them following the complete change process. - Installing, configuring, tuning, maintaining, and monitoring Windows 2003/2008/2012/2016/2019/2022 Enterprise servers. - Proficiency in handling Microsoft (MS) Clustering issues. - Administering Windows, VMware, Hyper-V, and cloud operations. - Managing IIS administration and Certificate management. - Demonstrating thorough knowledge of Print Server management role. - Providing Windows server administration within an Active Directory environment. - Using monitoring tools to oversee multiple Wintel systems operating within a defined support operations area. - Troubleshooting Wintel systems with remote technology such as iDRAC and RDP. - Collaborating with clients to develop, implement, and review customer relations service improvement programs. - Implementing core business processes and assisting the client with process improvement initiatives. - Analyzing, logging, tracking, and resolving complex issues related to networking connectivity issues, printers, Windows servers, and applications. - Coordinating hardware and software installations, as well as upgrades. - Isolating and diagnosing common Wintel system problems and documenting system events to ensure continuous functioning. - Coordinating and monitoring troubleshooting, testing, upgrades, and configuration of Wintel (Windows / VMware) system files and services. Additionally, you will be required to work collaboratively with the team and clients to ensure efficient functioning and improvement in service delivery.

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