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Systems Integration Senior Analyst

Systems Integration Senior Analyst

NTT DATA

1 - 5 years

0 Lacs

hyderabad telangana

Posted:1 week ago| Platform: Shine logo

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Skills Required

tcpip dns firewalls sftp ftps https smb powerpoint excel troubleshooting communication skills powerbi

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Lv1 Security Technology Analyst at Client's Security Technology Operations (STO) team, you will be responsible for working with a global security toolkit, specifically focusing on Secure Managed File Transfer using Progress" MOVEit. Your primary focus will be on handling incidents and service requests, collaborating with senior team members on various projects and initiatives. Key Responsibilities: - Handle incidents and service requests with excellence - Assist in achieving and maintaining SLAs and KPIs - Acknowledge and address system/application alerts promptly - Escalate issues to STO management and leadership when necessary - Support patching, upgrades, and configuration changes - Assist in managing high-priority incidents and requests related to file transfers - Ensure compliance with audit controls and evidence requirements Qualifications Required: - Basic understanding of networking concepts and protocols, such as TCP/IP, DNS, firewalls, and SFTP, FTPS, HTTPS, and SMB - Familiarity with reporting tools like PowerBi, PowerPoint, and Excel - 1-3 years of experience in a security operations role - Proficiency in troubleshooting - Strong communication skills,

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Systems Integration Senior Analyst