10 Ftps Jobs

Design, develop, and implement electronic batch records (EBRs) using Rockwell Pharmasuite FTPS. Collaborate with site SMEs, process map requirements, author validation documents, test EBR functionality, and pharmaceutical manufacturing standards

Dear Professional, We are excited to present a unique opportunity at Cognizant, a leading IT firm renowned for fostering growth and innovation. We are seeking talented professionals with 6 to 9 years of experience in Connect:Direct,Managed File Transfer,MFT,Cleo Harmony,FTP Protocols,SFTP,FTPS,SSH,SSL,HTTP/HTTPS,PGP,GPG,Shell Scripting to join our dynamic team. Your expertise in these areas is highly sought after, and we believe your contributions will be instrumental in driving our projects to new heights. We offer a collaborative environment where your skills will be valued and nurtured. To proceed to the next step of the recruitment process, please provide us with the following details with Updated resume to sathish.kumarmr@cognizant.com Please share below details (Mandatory) : Full Name(As per Pan card): Contact number: Email Current Location: Interested Locations: Total Years of experience: Relevant years of experience: Current company: Notice period: NP negotiable: if yes how many days they can negotiate? : If you are Serving any Notice period Means please mention Last date of Working: Current CTC- Expected CTC- Availability for interview on Weekdays ? Highest Qualification? Additionally, we would like to schedule a virtual interview with you on 19th May 2025. Kindly confirm your availability for the same. We look forward to the possibility of you bringing your valuable experience to Cognizant. Please respond at your earliest convenience. Thanks & Regards, Sathish Kumar M R HR-Cognizant Sathish.KumarMR@cognizant.com

Role & responsibilities: Perform 2nd level/3rd Level support on applications placed within the EDI area Responsible for the support performance and follow-up in line with the SLA• Conduct or attend on internal trainings Planning and controlling of the own tasks assigned on ITSM tool Propose solution to optimize the efficiency of processes and teamwork• Ensure support availability during agreed support hours Ensure knowledge sharing and documentation within the team Ensure proactive communication to line-of-business on incidents, requests and changes Supporting other team members whenever needed Participating in ad-hoc Integration Projects allocated by Management and completing them within agreed timeframes Understand the IT organization and the EDI Support team role in Global IT dept. Work in multicultural and worldwide environment in Follow the Sun schema Preferred candidate profile: Good practical knowledge of Sterling Integrator Basic EDI mapping experience with Positional, Idocs, XML, X12 and EDIFACT on the IBM B2Bi Sterling Integrator mapper Good understanding of API General and good understanding of EDI system role in organization Strong analytical and problem-solving skills• Good communication skills in English both spoken and written Ability to observe and provide constructive feedback IT role awareness and technical documentation needs in global organization Ability to work under pressure and multitasking• Good Unix shell command understanding A very good basic network communication protocols understanding (FTP, sFTP, FTPs, HTTP, HTTPs, other) Practical knowledge about using SQLs for data analyses Understanding ITIL principles in organization and Foundation certification would be benefit• Good interpersonal and communication skills Able to work across teams and departments Proactive, service oriented and helpfulness Teamwork in an international environment Service minded, like to help others. Minimum 2 years of experience in a similar EDI Support environment Benefits: Medical Insurance including family and Parents up to 10 Lakh INR per year. 2.5 days earned leave per month which is 30 days in a calendar year & 10 days Sick Leave in a year. Free parking for 4-wheeler or 2-wheeler vehicle. Personal Mobile and Internet expenses reimbursed per calendar month subject to maximum cap.

SAP ABAP Programmer Job Summary: We are looking for highly skilled SAP ABAP programmers with experience building SAP applications using SAP ABAP . The SAP Programmer shall be responsible for analyzing user requirements and business objectives , determining application features and functionality , and recommending changes to the existing SAP Custom Connector developed by Invoicemart, among other duties. Roles and Responsibilities: Main responsibility shall be the ownership , development , customization , and maintenance of Invoicemart's Custom SAP Extractor Module . Understanding the needs and requirements of the clients by coordinating with their representatives and seeking clarity on every minute detail to provide the best possible solution. Consulting with professionals from other departments and those working on specific SAP modules such as SAP FI/CO and MM to ensure a consistent experience for the various users on the client's side. Writing the code using ABAP programming language based on the blueprint provided by the clients and performing regular tests on the usability of the code. Ensuring that all programs are completed on schedule as per the client's guidelines and allocating appropriate resources to achieve this. Experience with integrating SAP modules such as SD , FI , and MM . Providing technical support to the end users in the form of troubleshooting guidelines and modifications to the system after it has been delivered. Training the end users and client representatives is also performed at this stage of the SAP ABAP software life cycle . Requirements: Degree in Computer Science , Software Development , or a related field. Proven hands-on SAP ABAP Development experience. Experience in the configuration of adapters such as IDOC , Proxy , FTPS , RFC , BAPI , BADI , web services , and other Integration Builder objects. Experience with designing and implementing SAP PI/PO ABAP Proxies . Minimum 1 year to Maximum 3 years of experience in SAP ABAP experience that includes RICEFW objects , enhancements framework , object-oriented programming , and interfacing SAP with other IT systems , SAP Hana . Experience with test-driven development , Agile expertise is a must. Analytical mindset and good problem-solving skills . Excellent written and verbal communication . Good organizational skills .

Role Description Engineer is responsible for managing or performing work across multiple areas of the bank's overall IT Platform/Infrastructure including analysis, development, and administration. It may also involve taking functional oversight of engineering delivery for specific departments. Work includes: Planning and developing entire engineering solutions to accomplish business goals. Building reliability and resiliency into solutions with appropriate testing and reviewing throughout the delivery lifecycle Ensuring maintainability and reusability of engineering solutions Ensuring solutions are well architected and can be integrated successfully into the end-to-end business process flow Reviewing engineering plans and quality to drive re-use and improve engineering capability Participating in industry forums to drive adoption of innovative technologies, tools and solutions in the Bank. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support. Your key responsibilities Leads development of source code, including descriptions, for all Software Components in accordance with Detailed Software Requirements specification, the functional design and the technical design document. Verifies the developed source code by reviews (4-eyes principle). Software review findings must be resolved. Integrates software components following the integration strategy. Verifies integrated software components by unit and integrated software testing according to the software test plan. Software test findings must be resolved. Ensures that all code changes end up in Change Items (CIs). Develops routines to deploy CIs to the target environments. Provides Release Deployments on non Production Management controlled environments. Capture Build and Deployment notes, develop Software Product Deployment & Operating Instructions. Checks consistency of documents with the respective Software Product Release, reference the Packages to the CMDB and ensure availability of the CIs within the DSL (Definitive Software Library). Supports creation of Software Product Training Materials, Software Product User Guides, and Software Product Deployment Instructions. Develops Software Product Operating Instructions. Checks consistency of documents with the respective Software Product Release. Manages maintenance of applications and performs technical change requests scheduled according to Release Management processes. Customizes packaged software (i.e., out of the box software). Fixes software defects/bugs. Measures and analyses code for quality. Collaborates with Functional Analysts and technical Specialists to complete work, as required. Your skills and experience Experience Required - 9 to12 Years Ability to write high quality code according to Deutsche Bank standards. Ability to solve business or production problems. Strong analytical skills. Proficient communication skills. Proficient English language skills (written/verbal). Ability to work in virtual teams and in matrixed organisations. Excellent team worker. Keeps pace with technical innovation. Hands-on experience in Oracle Revenue Management and Billing (ORMB) development with proven expertise in design & development of customization using the extensibility Hand-on Experience in UNIX Hand-on Experience in various communication Protocols (AS2, HTTPS, File Transfer Protocol Secured(FTPS), etc) Hand-on Experience with Webserver (Apache) implementation and configuration Hand-on Experience with Application server (WebLogic) implementation and configuration Hand-on Experience with Core Java Hand-on Experience in Oracle Hand-on Experience in application integration using various protocols like SFTP, MQ, etc., Hand-on Knowledge on handling Industry standard financial transaction related file formats Hand-on Knowledge on various compression, encryption techniques like SSL etc., and Secured Shell (SSH) authentication Excellent communication and influencing skills. Ability to work in fast paced environment. Passion about sharing knowledge and best practices. Ability to work in virtual teams and in matrixed organisations. Good oral and written Communication skills.

Role Description Engineer is responsible for managing or performing work across multiple areas of the bank's overall IT Platform/Infrastructure including analysis, development, and administration. It may also involve taking functional oversight of engineering delivery for specific departments. Work includes: Planning and developing entire engineering solutions to accomplish business goals. Building reliability and resiliency into solutions with appropriate testing and reviewing throughout the delivery lifecycle Ensuring maintainability and reusability of engineering solutions Ensuring solutions are well architected and can be integrated successfully into the end-to-end business process flow Reviewing engineering plans and quality to drive re-use and improve engineering capability Participating in industry forums to drive adoption of innovative technologies, tools and solutions in the Bank. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support. Your key responsibilities Leads development of source code, including descriptions, for all Software Components in accordance with Detailed Software Requirements specification, the functional design and the technical design document. Verifies the developed source code by reviews (4-eyes principle). Software review findings must be resolved. Integrates software components following the integration strategy. Verifies integrated software components by unit and integrated software testing according to the software test plan. Software test findings must be resolved. Ensures that all code changes end up in Change Items (CIs). Develops routines to deploy CIs to the target environments. Provides Release Deployments on non Production Management controlled environments. Capture Build and Deployment notes, develop Software Product Deployment & Operating Instructions. Checks consistency of documents with the respective Software Product Release, reference the Packages to the CMDB and ensure availability of the CIs within the DSL (Definitive Software Library). Supports creation of Software Product Training Materials, Software Product User Guides, and Software Product Deployment Instructions. Develops Software Product Operating Instructions. Checks consistency of documents with the respective Software Product Release. Manages maintenance of applications and performs technical change requests scheduled according to Release Management processes. Customizes packaged software (i.e., out of the box software). Fixes software defects/bugs. Measures and analyses code for quality. Collaborates with Functional Analysts and technical Specialists to complete work, as required. Your skills and experience Experience Required - 9 to12 Years Ability to write high quality code according to Deutsche Bank standards. Ability to solve business or production problems. Strong analytical skills. Proficient communication skills. Proficient English language skills (written/verbal). Ability to work in virtual teams and in matrixed organisations. Excellent team worker. Keeps pace with technical innovation. Hands-on experience in Oracle Revenue Management and Billing (ORMB) development with proven expertise in design & development of customization using the extensibility Hand-on Experience in UNIX Hand-on Experience in various communication Protocols (AS2, HTTPS, File Transfer Protocol Secured(FTPS), etc) Hand-on Experience with Webserver (Apache) implementation and configuration Hand-on Experience with Application server (WebLogic) implementation and configuration Hand-on Experience with Core Java Hand-on Experience in Oracle Hand-on Experience in application integration using various protocols like SFTP, MQ, etc., Hand-on Knowledge on handling Industry standard financial transaction related file formats Hand-on Knowledge on various compression, encryption techniques like SSL etc., and Secured Shell (SSH) authentication Excellent communication and influencing skills. Ability to work in fast paced environment. Passion about sharing knowledge and best practices. Ability to work in virtual teams and in matrixed organisations. Good oral and written Communication skills.

ORMB QA Engineer understands the Functional Requirements and Develops and executes software test plans. You will analyse and writes test standards and procedures. Maintains Test Results documentation. You will collaborate with software developers and supports them to determine the corrective actions. Test engineer should have below area of specialization. Test Customer, Account, Price item maintenance, Pricing methodologies, Rate Engine, Exchange Rates, Transaction Feed Management, Billing, Payments, FRT, File Upload feature, 360 Degree Views for application sBilling which runs on the Oracle Revenue Management and Billing (ORMB RMB.4.X) product. Hand-on Experience of Settlement and data analysis across system. Practical Experience with ORMB data model, base functionality, batch jobs. Coordinate/Synchronise with Solution Architect, Developers and other team members to prepare the Test Plan, Test Regression Suite and other documents. Supports creation of Product Training Materials, Product User Guides, and Product Deployment Instructions within the Pricing, Charging and Billing area, mainly S-Billing. Develop the knowledge on the interface partner systems to support the S-Billing rollout . System, system integration and E@E testing understanding and hands on experience with it. Ownership and proactiveness in testing activities. Deutsche Banks Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support. Your key responsibilities Understanding the business requirements of the customer and translating them into functional specifications for ORMB. Working with the development team to implement the functional specifications. Testing the ORMB implementation and ensuring that it meets the customer's requirements. Training the customer on how to use ORMB. Providing ongoing support for ORMB. Coordinate/Synchronise with Solution Architect, Developers, and other team members to prepare the Test Plan, Test Regression Suite and other documents. Execute test cases (manual or automated) and analyze results. Evaluate product code/feature according to specifications given as acceptance criteria. Create logs to document testing phases and defects. Report bugs and errors to development teams Contributes to problem and root cause analysis. Conduct post-release/ post-implementation testing. Work with cross-functional teams to ensure quality throughout the software development lifecycle. Supports creation of Product Training Materials, Product User Guides, and Product Deployment Instructions within the Pricing, Charging and Billing area, mainly S-Billing. Develop the knowledge on the interface partner systems to support the team delivery rollout. Support all testing activities including requirement analysis & understanding, test plan creation, writing Test Scenarios, creating & executing Regression test suite, logging Defects and tracking them to closure. Support Application management area (Application Owner and L3 team) for functional area trouble shooting and resolution to reported bugs on the application. Working closely with developers to resolve functional issues from User Acceptance Testing (UAT) in formulating solutions to various functional / technical issues. Coordinate with all stakeholders (interface partners, GTP, Operations etc.), to ensure the changes are verified after deployment in production. Quality check of requirement specifications, high/low level design, test plan e.g. test cases & test scenarios and source code review performed by offshore delivery team. Understand the utilization of automation and contribute in automation development and scripts execution. Your skills and experience ORMB Experience in Oracle Revenue Management and Billing (ORMB RMB.4.X) product for a minimum of 8+ Years for AVP. Hands-on experience in different ORMB functions like Customer, Account, Product, Pricing, Payment, Billing, GL/Accounting, Transaction Feed Management etc. Hands-on experience in SQL/database and ORMB data model. Hand-on Experience in UNIX, Oracle Testing Proven experience as a Quality Assurance Tester with hands-on experience with system, system integration and E2E testing Exploratory, Crowd, regression testing. Experience with test strategy, planning and approach mechanism. Experience to perform high quality testing according to Bank standards. Experience with Strong analytical skills to identify the test coverage test data coverage and negative cases. Experience with root cause analysis to understand and investigate business or production problems. Experience in various communication Protocols (AS2, HTTPS, File Transfer Protocol Secured (FTPS), MQ etc.) Experience in QA methodology, Testing approach, project management and test management, Experience with Agile frameworks with tool like JIRA, confluence, Experience with Log reading and analysis with logs. Experience with automation development and scripting Experience with testing transformation and innovation Ability to work in fast paced and stressed environment without taking any pressure and with uttermost quality in work.

Job Title: Client Implementation Specialist Objective of the position The role involves onboarding Corporate Bank clients by: Implementing APIs end-to-end. Integrating clients technically. Managing technical client onboarding. Validating financial message formats for customers. Monitoring certificate expirations, coordinating renewals between clients and L2/Production teams, and executing setup changes. Providing Level 1 support for client calls and queries, resolving issues by initiating internal queries within Deutsche Bank and providing final responses Your key responsibilities Manage Client Projects : Oversee a portfolio of client projects and ensure the end-to-end implementation of mandates. Cash Management Solutions : Implement cash management solutions, including electronic banking, ERP interfaces, host-to-host connectivity, API services, payables, receivables, and liquidity management. Client Collaboration: Work closely with the sales team to understand client requirements for products, services, and solutions, and manage post-sales relationships. Documentation: Execute Service Level Agreements and other product-specific documentation with customers. Team Management : Lead and support the team through training and knowledge sharing. Agile Implementation: Serve as an Implementation Owner in an agile team to deliver product builds that support business growth and strategy. Customer Support: Provide ongoing support for existing customers on cash management platforms and handle back-office administration. Technical Coordination: Act as the primary contact for technical support across all involved areas, coordinating communication with clients. Technical Investigations : Initiate and coordinate technical investigations within the Global Implementation & Service organization, follow up with customers, escalate issues if necessary, and provide final feedback. Complaint Resolution: Analyze and address complaints from internal and external clients to ensure commitments are met and client satisfaction is restored Connectivity Troubleshooting : Discuss and troubleshoot connectivity requirements and issues for hostto-host and API solutions. Issue Resolution: Analyze and resolve connectivity issues during customer testing, including log file analysis. Client Configuration : Configure clients in test systems and transition setups to production after successful testing. Digital Certificate Management: Implement digital certificate management and configure encryption/signing using PGP, SMIME, X509, and JWE keys. Infrastructure Coordination: Coordinate with infrastructure teams for firewall opening requests. Production Activities: Handle production cut-over activities and verify production setups. Testing Coordination: Coordinate testing activities with multiple back-end application teams. Regular Communication: Conduct regular calls with Implementation Managers and clients. Document Validation: Receive and validate all signed documents from customers before go-live. Issue Resolution: Solve production issues in a Level 1 role or coordinate with Level 2/3 teams in a 24/7 mode. Your skills and experience Communication Protocols and APIs: Understand various communication protocols and APIs supported by the application to suggest suitable solutions. REST API Integration: Proficient in REST API integration and using Postman. File Transfer Protocols: Hands-on experience with various file transfer protocols (SFTP, AS2, HTTPS, FTPS) or API integration. SQL and Unix: Basic knowledge of SQL and Unix is essential. Security Protocols: Knowledge of TLS/mTLS, OAuth2.0, bearer tokens, and SSH authentication. Networking : Basic understanding of firewall configurations and networks is an added advantage. Payment/Reporting Message Formats: Familiarity with various payment and reporting message formats (e.g., SWIFT MT101, MT940, MT942, and MX messages like pain.001.001.02, pain.001.001.03, pain.002.001.03, pain.008.001.02, camt.053.001.02, camt.052.001.02). Banking Payment Products : Knowledge of various banking payment products globally (e.g., SEPA, FTS, ACH, UPI, NEFT, RTGS, FAST). Corporate Cash Management : Experience in corporate cash management, trade, and custody application support. TLS Certificate Management: Experience in TLS certificate renewal and management. Encryption/Decryption: Knowledge of encryption/decryption (PGP/JWE) and digital signatures. Competencies Excellent Communication Skills: Strong abilities in communication, psychology, and writing. Client Focus: Ability to balance the interests of Deutsche Bank and its clients effectively. Organizational Skills: Good organizational abilities with a keen attention to detail. Pressure Management: Capability to work under pressure and meet tight internal and client deadlines. Self-Motivation: Strong self-motivation, sound judgment, and a proactive attitude. Teamwork : Encourages and reinforces teamwork, collaborating well with others. Passion: Demonstrates passion in all aspects of work Your Profile and background Education: Bachelors or Masters degree in Computer Science (preferred) or an equivalent field. Customer Service Experience : At least 2 years of proven experience in customer service within a Corporate Investment bank. Cash Management Knowledge : Understanding of cash management and related products, preferably within an international Corporate Investment bank, including global and domestic clearing systems and payment mechanisms, and awareness of new market developments (e.g., APIs). Language Skills: Fluent in English, both written and spoken

About DIPL Deutsche India Pvt. Ltd., Mumbai, a wholly owned subsidiary of Deutsche Bank, acts as a talent pool for the bank's Corporate and Investment Banking team worldwide. This team significantly contributes to Deutsche Bank's revenues and profits. As one of the leading Corporate & Investment banks globally, Deutsche Bank plays a crucial role in the global financial sector. Objective of the position The role involves onboarding Corporate Bank clients by: Implementing APIs end-to-end. Integrating clients technically. Managing technical client onboarding. Validating financial message formats for customers. Monitoring certificate expirations, coordinating renewals between clients and L2/Production teams, and executing setup changes. Providing Level 1 support for client calls and queries, resolving issues by initiating internal queries within Deutsche Bank and providing final responses Your key responsibilities Manage Client Projects : Oversee a portfolio of client projects and ensure the end-to-end implementation of mandates. Cash Management Solutions : Implement cash management solutions, including electronic banking, ERP interfaces, host-to-host connectivity, API services, payables, receivables, and liquidity management. Client Collaboration: Work closely with the sales team to understand client requirements for products, services, and solutions, and manage post-sales relationships. Documentation: Execute Service Level Agreements and other product-specific documentation with customers. Team Management : Lead and support the team through training and knowledge sharing. Agile Implementation: Serve as an Implementation Owner in an agile team to deliver product builds that support business growth and strategy. Customer Support: Provide ongoing support for existing customers on cash management platforms and handle back-office administration. Technical Coordination: Act as the primary contact for technical support across all involved areas, coordinating communication with clients. Technical Investigations : Initiate and coordinate technical investigations within the Global Implementation & Service organization, follow up with customers, escalate issues if necessary, and provide final feedback. Complaint Resolution: Analyze and address complaints from internal and external clients to ensure commitments are met and client satisfaction is restored Connectivity Troubleshooting : Discuss and troubleshoot connectivity requirements and issues for hostto-host and API solutions. Issue Resolution: Analyze and resolve connectivity issues during customer testing, including log file analysis. Client Configuration : Configure clients in test systems and transition setups to production after successful testing. Digital Certificate Management: Implement digital certificate management and configure encryption/signing using PGP, SMIME, X509, and JWE keys. Infrastructure Coordination: Coordinate with infrastructure teams for firewall opening requests. Production Activities: Handle production cut-over activities and verify production setups. Testing Coordination: Coordinate testing activities with multiple back-end application teams. Regular Communication: Conduct regular calls with Implementation Managers and clients. Document Validation: Receive and validate all signed documents from customers before go-live. Issue Resolution: Solve production issues in a Level 1 role or coordinate with Level 2/3 teams in a 24/7 mode. Your skills and experience Communication Protocols and APIs: Understand various communication protocols and APIs supported by the application to suggest suitable solutions. REST API Integration: Proficient in REST API integration and using Postman. File Transfer Protocols: Hands-on experience with various file transfer protocols (SFTP, AS2, HTTPS, FTPS) or API integration. SQL and Unix: Basic knowledge of SQL and Unix is essential. Security Protocols: Knowledge of TLS/mTLS, OAuth2.0, bearer tokens, and SSH authentication. Networking : Basic understanding of firewall configurations and networks is an added advantage. Payment/Reporting Message Formats: Familiarity with various payment and reporting message formats (e.g., SWIFT MT101, MT940, MT942, and MX messages like pain.001.001.02, pain.001.001.03, pain.002.001.03, pain.008.001.02, camt.053.001.02, camt.052.001.02). Banking Payment Products : Knowledge of various banking payment products globally (e.g., SEPA, FTS, ACH, UPI, NEFT, RTGS, FAST). Corporate Cash Management: Experience in corporate cash management, trade, and custody application support. TLS Certificate Management: Experience in TLS certificate renewal and management. Encryption/Decryption: Knowledge of encryption/decryption (PGP/JWE) and digital signatures. Competencies Excellent Communication Skills: Strong abilities in communication, psychology, and writing. Client Focus: Ability to balance the interests of Deutsche Bank and its clients effectively. Organizational Skills: Good organizational abilities with a keen attention to detail. Pressure Management: Capability to work under pressure and meet tight internal and client deadlines. Self-Motivation: Strong self-motivation, sound judgment, and a proactive attitude. Teamwork : Encourages and reinforces teamwork, collaborating well with others. Passion: Demonstrates passion in all aspects of work Your Profile and background Education: Bachelors or Masters degree in Computer Science (preferred) or an equivalent field. Customer Service Experience : At least 2 years of proven experience in customer service within a Corporate Investment bank. Cash Management Knowledge : Understanding of cash management and related products, preferably within an international Corporate Investment bank, including global and domestic clearing systems and payment mechanisms, and awareness of new market developments (e.g., APIs). Language Skills: Fluent in English, both written and spoken

Skill Secure File Transfer Years of experience 10+ Work Location Hyderabad Mandatory Skills Secure File Transfer, SFTP, HTTPS, FTPS Job Description Key Responsibilities: Quality assurance of incidents, service requests and change requests Attainment of SLAs, KPIs and associated reporting Ensure system/application alerts are acknowledged and actioned Appropriate escalation to STO management and leadership Oversight of patching, upgrades and configuration changes Manage high-priority incidents and requests related to file transfers Ensure strict compliance with audit controls and evidence requirements Lead advanced troubleshooting of complex file transfer issues and provide expert support to L1 and L2 team members Mentor and share advanced knowledge with L1 and L2 analysts Identify automation and optimization opportunities Experience: Working knowledge of networking concepts and protocols, including TCP/IP, DNS, firewalls and SFTP, FTPS, HTTPS, and SMB Reporting using PowerBi, PowerPoint and Excel Bachelors or masters degree in computer science, Information Technology, or related field. 10+ years of experience in a security operations role 2+ years of management / team leader experience. Proven demonstrable leadership and mentorship skills Expert troubleshooting capabilities Exceptional communication skills