Systems Engineer

Role Overview: You will be joining Onclusive as a Systems Engineer in the Global Technical Support Team. Your role will be crucial in maintaining the stability, reliability, and performance of our systems. You will work in rotational shifts to provide 24/7 support, ensuring effective troubleshooting and problem resolution. Your expertise in Linux, AWS Cloud, MS Azure Cloud, JIRA, server, and network administration will be key to your success in this role. Key Responsibilities: - Manage, monitor, and maintain Linux servers and cloud environments on AWS and MS Azure platforms. - Implement, configure, and manage cloud services to optimize resources and ensure cost-effective operations. - Provide 24/7 technical support for production tools, legacy systems, and new age platforms using JIRA service desk. - Administer and maintain network infrastructure for seamless connectivity and security, conducting regular performance assessments. - Set up monitoring systems to capture alerts and resolve critical issues, particularly during night shifts. - Collaborate with engineering teams to enhance technical capabilities and ensure effective communication during incidents. Qualifications Required: - 2-3 years of professional experience in systems administration and technical support. - Proficiency in Linux administration, AWS Cloud, MS Azure Cloud services, server and network administration. - Experience with JIRA service desk, Elasticsearch, and MySQL is a plus. - Strong problem-solving skills, attention to detail, communication, and collaboration abilities. - Ability to work effectively in a rotational shift environment. (Note: Additional details about the company were not present in the job description),