System Engineer - Devops,Performance management , system integration

Key Responsibilities •

Interact and collaborate effectively with global telecom customers and internal teams. • Perform system setup, configuration, and integration of PM/FM/SQM adaptors (Filebased, SNMP, REST API). • Execute system integration testing, including: o Connectivity validation o Functional and fault testing o GUI validation o KPI validation and report testing • Analyse telecom network performance KPIs and support reporting/visualization requirements. • Manage system health, logs, and performance, resolving issues proactively. • Work with cross-functional teams including deployment, QA, and customer support. • Apply patches, perform upgrades, and maintain system security and documentation.

• Participate in UAT/SIT testing phases and post-deployment validation. • Support installation and troubleshooting of performance management tools like PROPTIMA (preferred) or other industry-standard tools. • Be flexible to support customers in CET, BST, WAT, IST, SST, and GMT time zones. Required Skills & Qualifications • 23 years of experience in telecom domain, specifically performance management and system integration. • Hands-on experience with telecom operator KPIs, data analysis, and reporting methods. • Good knowledge of integration and testing of PM, FM, SQM adaptors across different protocols (File-based, SNMP, REST API).

• Familiarity with performance management tools, with PROPTIMA experience being highly desirable. • Strong understanding of SIT/UAT processes and telecom data validation. • Proficient in Linux/Unix-based environments, scripting (Shell, Python), and basic SQL. • Excellent communication skills with the ability to interact with global stakeholders. • Ability and willingness to work in different customer time zones as needed. Preferred Qualifications (Nice to Have) • Experience working in multi-vendor telecom environments. • Knowledge of OSS/BSS systems and data mediation. • Familiarity with ticketing and collaboration and monitoring tools (e.g., JIRA, Redmine, Grafana). • Basic understanding of cloud environments (AWS, Azure) and containerized systems (Docker, Kubernetes).